staff software engineer resume example with 11+ years of experience
Accountable, proactive, passionate and detail-oriented Software Engineer with a zest for solving complex problems. Built a platform team of 6 developers, led the team, experienced in cross-functional team collaborations, end-to-end deliveries of software solutions and skilled in Java, databases, web services, systems design, software development and it's maintenance. Strong academic background with Bachelor's degree in Computer Science & Engineering from Indian Institute of Technology, Varanasi, India.
- Released Tax Recommendation API that has high throughput of 3000 requests per minute with TP99 of 200ms serving tax recommendations every second 24*7 on transactions coming into Quickbooks Online via any channel.
- Released E-filing of Sales Tax Returns across 18 States in USA that generated revenue of $9 per filing.
- Above two accomplishments resulted in acquisition of Exactor Inc. (a Florida based startup).
- Setting up a new Sales Tax Platform team after intra-company transfer to Mountain View office.
- Fusion Middleware Special Appreciation Award at Oracle - Oct 2010
- Certificate for securing Second Rank in Computer Science & Engineering Batch 2009 - Jun 2009
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Continued on Sales Tax Platform that powers Sales Tax capabilities in Quickbooks Online, more specifically:
- Implemented Sales Tax Recommendation on transactions in Quickbooks online.
- Worked on Address Cleaning Service (a wrapper written over USPS dev kit)
- Established transaction sync between Quickbooks and external e-filing system.
- Implemented Sales Tax Return e-filing workflow in Quickbooks Online.
- Designed and developed money movement processes while e-filing of a sales tax return, which was debit from customer and credit to Tax Authorities while notifying all dependent systems.
- Developed Admin tool for internal Tax Research members for regular Tax Engine's compliance needs.
- Owned monthly manual updates of Tax Engine with ever changing Sales Tax Rate and Tax Boundaries across USA.
- Established CI/CD pipelines for 3 micro services and deployed in Intuit's MSaaS platform ( infrastructure powered by Kubernetes).
- Designed and handed over automation and regression for Tax Engine powering Automated Sales Tax Calculations.
Developed Sales Tax Capabilities of Quickbooks online, more specifically :
- Designed and developed Tax Recommendation, Tax Jurisdiction and Tax Classification APIs for USA version of Quickbooks Online
- Integrated Sales Tax capabilities from an external service (a Florida based company Exactor, later acquired).
- Integrated with popular e-commerce platforms to provide automated accounting to the sellers of respective platforms via automatically pushing their transactions into Quickbooks Online.
- Kept track on issues raised via Customers globally and fixing those issues into Quickbooks Online.
Contributed in Agent Service Center (a CRM tool), more specifically:
- Integrated Medallia (a third party) to send survey invitations to customers.
- Added resiliency, error handling and notifications through out the surveying process.
- Developed Agent Web Service to perform CRUD operations on Service Requests from Customers.
- Designed and developed Coupon Generation Tool for category managers to run periodic promotions on e-commerce website.
- Developed Coupon Redemption Web Service which served requests for coupon redemptions while checkout process.
- Developed reports to detail out coupon usages across categories for Business Team.
- Designed and developed load balancer for distributing payment requests across multiple payment gateways.
- Integrated following payment gateways in Payment Web Service - ICICI Payseal, American Express, HDFC, CitiBank, Atom Paynetz, & Billdesk.
Before promotion in June 2013, I worked as Software Development Engineer.
- Implemented support for Maven Plugin management in Maven POM (Project Object Model) file Editor in Oracle JDeveloper IDE.
- Implemented support to import Maven Projects into JDeveloper IDE.
- Implemented support to convert JDeveloper IDE Project into Maven Project.
- Improved Repository Index Management wizard.
Before promotion in Jan 2012, I worked as Member Techincal Staff.
- Secured Second Rank in CSE Batch
- Cumulative GPA : 8.78
Secured First Rank in College : 84% marks
- Certified Scrum Master - Scrum Alliance - [Dec 2014 - Dec 2016]
- Intuit Agile Foundations - Intuit - [July 2020]
- https://www.linkedin.com/in/JessicaClaire/
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Resume Overview
School Attended
- Indian Institute Of Technology
- Mahatma Gandhi Inter College
Job Titles Held:
- Staff Software Engineer
- Senior Software Engineer
- Senior Software Development Engineer
- Senior Member Technical Staff
Degrees
- Bachelor's Degree
- Higher Secondary
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