Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Accountable, proactive, passionate and detail-oriented Software Engineer with a zest for solving complex problems. Built a platform team of 6 developers, led the team, experienced in cross-functional team collaborations, end-to-end deliveries of software solutions and skilled in Java, databases, web services, systems design, software development and it's maintenance. Strong academic background with Bachelor's degree in Computer Science & Engineering from Indian Institute of Technology, Varanasi, India.

  • Released Tax Recommendation API that has high throughput of 3000 requests per minute with TP99 of 200ms serving tax recommendations every second 24*7 on transactions coming into Quickbooks Online via any channel.
  • Released E-filing of Sales Tax Returns across 18 States in USA that generated revenue of $9 per filing.
  • Above two accomplishments resulted in acquisition of Exactor Inc. (a Florida based startup).
  • Setting up a new Sales Tax Platform team after intra-company transfer to Mountain View office.
  • Fusion Middleware Special Appreciation Award at Oracle - Oct 2010
  • Certificate for securing Second Rank in Computer Science & Engineering Batch 2009 - Jun 2009
  • Algorithms and Data Structures
  • Java
  • Maven
  • Relational Databases ( MYSQL, PL/SQL)
  • Spring Framework
  • Git
  • Elasticsearch, ELK stack
  • Hystrix
  • ActiveMQ
  • Keyhole Markup Language (KML)
  • Splunk
  • Micrometer, Prometheus , Wavefront
  • Docker, Containers, Kubernetes
  • CI/CD, Jenkins
  • AWS (EC2, RDS, Route53)
  • Automation & Regression
  • Distributed Systems Design
  • Micro Services development
  • Code reviews
  • Agile Methodologies
  • Sales Tax Compliance
  • Financial Accounting
Work History
Staff Software Engineer, 09/2018 - Current
General Electric Amsterdam, NY,

Continued on Sales Tax Platform that powers Sales Tax capabilities in Quickbooks Online, more specifically:

  • Implemented Sales Tax Recommendation on transactions in Quickbooks online.
  • Worked on Address Cleaning Service (a wrapper written over USPS dev kit)
  • Established transaction sync between Quickbooks and external e-filing system.
  • Implemented Sales Tax Return e-filing workflow in Quickbooks Online.
  • Designed and developed money movement processes while e-filing of a sales tax return, which was debit from customer and credit to Tax Authorities while notifying all dependent systems.
  • Developed Admin tool for internal Tax Research members for regular Tax Engine's compliance needs.
  • Owned monthly manual updates of Tax Engine with ever changing Sales Tax Rate and Tax Boundaries across USA.
  • Established CI/CD pipelines for 3 micro services and deployed in Intuit's MSaaS platform ( infrastructure powered by Kubernetes).
  • Designed and handed over automation and regression for Tax Engine powering Automated Sales Tax Calculations.
Senior Software Engineer, 11/2013 - 08/2018
Yodlee Denver, CO,

Developed Sales Tax Capabilities of Quickbooks online, more specifically :

  • Designed and developed Tax Recommendation, Tax Jurisdiction and Tax Classification APIs for USA version of Quickbooks Online
  • Integrated Sales Tax capabilities from an external service (a Florida based company Exactor, later acquired).
  • Integrated with popular e-commerce platforms to provide automated accounting to the sellers of respective platforms via automatically pushing their transactions into Quickbooks Online.
  • Kept track on issues raised via Customers globally and fixing those issues into Quickbooks Online.

Contributed in Agent Service Center (a CRM tool), more specifically:

  • Integrated Medallia (a third party) to send survey invitations to customers.
  • Added resiliency, error handling and notifications through out the surveying process.
  • Developed Agent Web Service to perform CRUD operations on Service Requests from Customers.
Senior Software Development Engineer, 07/2012 - 10/2013
Cvs Health Bakersfield, CA,
  • Designed and developed Coupon Generation Tool for category managers to run periodic promotions on e-commerce website.
  • Developed Coupon Redemption Web Service which served requests for coupon redemptions while checkout process.
  • Developed reports to detail out coupon usages across categories for Business Team.
  • Designed and developed load balancer for distributing payment requests across multiple payment gateways.
  • Integrated following payment gateways in Payment Web Service - ICICI Payseal, American Express, HDFC, CitiBank, Atom Paynetz, & Billdesk.

Before promotion in June 2013, I worked as Software Development Engineer.

Senior Member Technical Staff, 07/2009 - 06/2013
Vmware, Inc. Saint Louis, MO,
  • Implemented support for Maven Plugin management in Maven POM (Project Object Model) file Editor in Oracle JDeveloper IDE.
  • Implemented support to import Maven Projects into JDeveloper IDE.
  • Implemented support to convert JDeveloper IDE Project into Maven Project.
  • Improved Repository Index Management wizard.

Before promotion in Jan 2012, I worked as Member Techincal Staff.

Bachelor's Degree: Computer Science & Engineering, Expected in 06/2009
Indian Institute Of Technology - Varanasi, IN,
  • Secured Second Rank in CSE Batch
  • Cumulative GPA : 8.78
Higher Secondary: Physics, Chemistry & Mathematics, Expected in 06/2004
Mahatma Gandhi Inter College - Gorakhpur,

Secured First Rank in College : 84% marks

  • Certified Scrum Master - Scrum Alliance - [Dec 2014 - Dec 2016]
  • Intuit Agile Foundations - Intuit - [July 2020]

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