- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Accomplished IT professional with demonstrated success implemented strategies, proficient in problem solving methods to reduce down time and preventing future down time, MCSE, MCSA, MCP, A+, Security+, Network+, Dell Certified, trained in various environments from small to large-scale operations, Fluent in Spanish.
Software
| Hardware
|
Salesforce.Com, Inc. – Herndon, VA,
- Report directly to CEO and 25 Physicians Support user community of over 250 staff members and 25 Doctors Successfully executed & implemented a project to move our entire data center to a new facility and reconfigure all branch office routes Maintained LAN/WAN infrastructure Configuring & installing Cisco ASA 5505 devices to interconnect all 6 offices via secure VPN connections Responsible for all moves/add/changes of Cisco 7940/7960 phone configurations on the Cisco VoIP network.
- Maintaining connectivity between Electronic Medical Record EMR system and PACS system Created IT documentation and procedures, network diagrams, and hardware inventory lists Maintaining all Windows 2003 - 2012 servers, including Active Directory infrastructure.
- Assisting doctors with their mobile devices and other personal electronic equipment.
- Deploying and managing Symantec AV on all computers and servers.
Bluevine – Salt Lake City, UT,
- Support for 45,000 users, computers, servers, phones and audio/video services.
- Maintain and support of various Windows servers 2000, 2003, 2008 and 2012.
- Managed and trained support staff of 15.
- Support of: LAN/WAN, wireless systems, workstations, backup systems, PDA's, Blackberry, Smartphone, printers and cabling.
- Created tutorial training users on using Smartphones, Microsoft Office and achieved a reduction in helpdesk calls by 5%.
- Upgrade and migrations of Servers and Workstations.
- Maintained and migrated Exchange 5.5 to 2000 server.
- Maintained all PC's, configure servers Setup Servers, PC's, and laptops Roll outs.
- Use of SCCM and Ghost to Build all PC's to standardize hardware and software applications.
- Support all software e.g.
- MS Office, CAD and OS.
- Support of VPN, RAS, tape-backup and disaster recovery plans.
- Remotely supported offsite offices.
- Cabling for network and phone system and wireless network.
Bluevine – Austin, TX,
- Local and remote support for all computer and audio/video services.
- Design and maintain various servers from small to large scale.
- Migrated from Windows Server 2000 to 2003.
- Installations and support of: LAN/WAN, wireless systems, workstations, backup systems, PDA's, Blackberry, smartphones, printers and cabling.
- Upgrades and migrations of various OS platforms.
- Microsoft Exchange server and Back office systems and all client software.
Williams International – Pontiac, MI,
- Designed and maintained local and wide area networks consisting of Windows, legacy Novell systems, and Mac OS.
- Create documentation and outage reports.
- Desktop support for both international and U.S.
- users in ten countries.
- Managed and trained support staff of 13 globally.
- Improved the setup of Servers, PC's, laptops and printer roll outs.
- Built and troubleshoot PC's, standardized hardware and software applications.
- Supported all Servers e.g.
- Exchange Server, File/Print Servers.
- Responsible for all software e.g.
- MS Office, CAD, Macola, Baan.
- Links supported through Infotron's Infostream NX 4600.
- Support of T1, Voice, and Private Lines (VDPL), Troubleshoot of Private leased lines and 829's.
- Designed and Supported VPN, RAS, tape-backup and disaster recovery plans.
- Maintained Nortel PBX phone system.
- Remotely supported international offices.
- Migrated from NT4.0 and Novell to Windows 2000 then to 2003.
- Ran cables for network, phone system and wireless network.
Convergeone – Lawrenceville, GA,
- Maintained local and wide area networks consisting of Ethernet, Token Ring, Corvus/Sunol LANs and legacy Novell system, support both internal and external customers.
- Maintained and migrated Exchange 5.5 server and clients.
- Maintained all PC's, configure servers.
- Installation and modification of software codes, tape-backup, supported of a voice response system.
- Maintained elaborate Fax system, nightly migration of databases, ES9000 mainframe.
- Multi-platform environment (OS/2, MS 3.11, 95, NT 3.51 & 4.0).
Leidos Holdings Inc. – Charleston, SC,
- Coordinated installations of microwave communication links (T1, DS2, DS3) including Digital voice and video links interface to customers online systems.
- Certified by DMS and Rockwell.
- Monitor and maintenance of all local microwave links and on call for national problems.
- Interfaced with various customer platforms.
- Tower climbing was required.
Cantel Medical – Sharon, PA,
- Support for the London Stock Exchange, installation and repair of modems and communications equipment on site and at customer locations.
- Links supported through Infotron's Infostream NX 4600.
- Support of T1, Voice, and Private Lines (VDPL), Troubleshoot of Private leased lines and 829's.
University Of Utah – Snowbird Ski And Summer Resort, UT,
- Installation and repair of various data services and communications equipment such as Satellite, Microwave and FM data communication systems for the purpose of receiving financial services such as stock quotes.
P.C. Express Rentals – City, STATE,
- Built and configure various PC's, installation of PC and printers for short and long term rentals, installation of software to meet client's needs, troubleshooting and repairing of all equipment.
Landslide Technical - Edison, New Jersey
DeVry Technical Institute - Woodbridge, New Jersey
College of Staten Island - Staten Island, New York
Computer Programming
New Dorp High School - Staten Island, New York
Computers, Track Team
McKee High School - Staten Island, New York
Automotive Repair
A+, Active Directory, Adobe, audio, Baan, tape-backup, backup, cables, Cabling, CAD, Cisco, Hardware, client, clients, databases, database, Dell, Desktops, disaster recovery, documentation, DOS, Ethernet, Fax, financial, Firewall, Ghost, HP, ES9000, inventory, LANs, LAN, Laplink, laptops, Linux, Lotus 123, Mac, Mac OS, Macola, mainframe, managing, MCP, MCSE, Exchange, Exchange 5.5, Exchange Server, Microsoft Exchange server, Microsoft Office, MS Office, office, Windows, Win8, Windows 2000, 2000, 3.11, NT, NT4.0, Microwave, migration, Modems, NEC, Network, networks, Nortel, Norton Ghost, Novell, OS, OS/2, PACS, Pascal, PBX, PC's, phone system, Print Servers, printer, printers, problem solving, Protocols, RAS, receiving, repairing, FM, SDLC, Servers, SNA, Fluent in Spanish, Symantec, T1, Desktop support, phones, phone, Token Ring, Troubleshoot, troubleshooting, Upgrades, Upgrade, Utilities, video, Visio, VoIP, VPN, WAN, NT 3.51, WordPerfect
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School Attended
- Landslide Technical
- DeVry Technical Institute
- College of Staten Island
- New Dorp High School
- McKee High School
Job Titles Held:
- Sr. Systems Engineer
- IT Manager
- Sr. Tech Administrator
- IT Manager
- Network Administrator
- Project Coordinator
- Field Service Technician
- Field Service Engineer
- Computer Technician
Degrees
- MCSE: NT4.0, 2000 and 2003 MCSA: 2000, MCP, A+, Network+, Security+ Landslide Technical
- Microsoft Certification
- Point of Interest: Electronics Technician Diploma
- High School Diploma
- High School Diploma
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