sr quality control analyst advisor resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Logical and innovative professional with 9+ years of experience designing, developing, and implementing test processes. Hands- on software quality assurance tester accustomed to working in complex, project-based environments. Expertise in testing automation, scripting and documentation and defect tracking.
  • Manual & Automation,QTP,LR
  • Invoice and Payment and Receivables
  • Bug tracking tool Jira, CI /CD tools(Jenkins)
  • Point of sale system Operations, 508 check Guidelines, auditing reports and Transaction ,Schemas and Redemption process
  • Advance credit control system and Auto interest calculation process
  • HP-LR, HP-QC, Appium,
  • Selenium, Pytest, TestComplete, Qt
  • SQL, VBScript, C, Java,JavaScript
  • Oracle 11g/10g/9i/8i
02/2020 to Current
Sr. Quality Control Analyst/Advisor Atlas Technologies North Charleston, SC,
  • Project: MRA- HEDIS (HealthCare Effectiveness Data and Information Set HEDIS is a tool used by Health Plans that measures a range of health issues to measure performance on care and service such as heart disease, cancer diabetes and smoking Providers treating patients submit their patient’s health status using ICD codes
  • Responsibilities:
  • Prioritized the data validation using Load runner for testing the ICD codes for the measure in the portal
  • Automated Users Registration both Internal and external users using the Pytest Framework (
  • Simulation using Pytest for Part C and Part D drugs with endpoint set to get data
  • Used Pytest Fixtures for MRA Data bases to retrieve data with unique codes instead of repeated data Error
  • Used Results scenarios with Pytest result xml with CI/CD(Jenkins) integrations
  • Validated complex Jira flow for report tracking and escalating
  • Created Test strategies, Test Plans and documentation with Agile workflow
  • Responsible in Creating test scenarios usingTest Complete for applications
  • Integrated Pytest with Selenium for Reports generation and Verification using pytest-html.
  • Maintained Quality assurance procedure documentation.
  • Monitored completed work and provided feedback to improve team member performance.
  • Executed test scripts and recorded results.
  • Audited training and production processes, enforcing adherence to SOPs.
  • Reported on audit results to inform stakeholders of areas in need of improvement.

Project Instant Payments Receivables & Bulk Payments Registrations

  • Involved in writing the High level and Detailed Test cases for Registration and Billing modules for Functional and Regression testing
  • Involved in Test Coverage Matrix, Requirement Analysis and Requirement Traceability
  • Worked with different AR transactions like Invoices and Transaction Entries
  • Created a list of milestones and checkpoints and set measurable criteria’s to check the quality on timely basis.
  • Set Quality standards for the teams in various new testing technologies in the industry. This may include finding new strategies for automation testing and day to day work processes like agile and scrum.
  • Worked with the development team to ensure that the quality engineers get application support like automation hooks or debug builds where ever and whenever possible.
  • Involved in various frameworks in Automation with Data Driven, Keyword Driven,BDD
  • Reviewed test Strategies for Unit, functional, performance , stress and acceptance
  • Involved in detailed Functional testing for various Modules like Registration, Cancellation and Billing for various plans and services.
  • Tracked and documented the defects in Quality center and reported the defects to the developers through Quality Center.
    Prepared the Traceability Matrix Reports to view the business rules coverage by using Quality Center.
  • Created Database checkpoints and tested the backend data.
  • Performed Regression Testing of the application by using QTP.
  • Created and executed the End-to-End scenarios to test the thorough functionality of the application.
  • Used Environment variable in QTP uploaded external XML file into script using by QTP and create XML file from QTP to C drive.
    Involved in Load and Performance testing using LoadRunner.
  • Created virtual users in LoadRunner for running scenarios, setting up rendezvous, transaction, synchronization points, reviewing the reports by analysis in graphs and charts.
  • Involved in User acceptance testing by providing the data to the business analysts
  • Implemented Business standards in automation frameworks and mentoring training programs
04/2018 to 02/2020
Sr. Software QA/Advisor Cox Auto Inc Maple Grove, MN,
  • Project Corporate website:Covered Drug, and the Plans Benefits on the Website
  • Responsibilities:
  • Created test scenarios and scripts for Finding pharmacy /Provider module for the website
  • Automated the website using Test complete with various Test scripts and API Frameworks with HTML to PDF read and data validation
  • Used Reports Enhancement for Formulary verification for County based Plans with Pytest html
  • Detailed Selenium Reports for Cross browser testing analyzation
  • Customized Dashboard with Report generation data from the Selenium Grid
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
  • Used python Automation framework PyUnit for
  • Drug search in the Website Project
  • Facilitated client meetings with comprehensive investment strategy planning.
  • Close interaction with the Business and development teams
  • Experienced in working with 508 check guidelines with NCQA requirements
  • Project: Agent portal The Agent Portal can be used to access data, information, reports Agents can use the portal to complete their certification process, RSVP to events, order Marketing Materials, and perform many other functions
  • Agents can also find links to fill out enrollment applications, and access other important documentation in the Agent Portal
  • Responsibilities:
  • Developed scripts to automate the Agent registration process
  • Used Test complete for Generation of reports weekly, monthly for the users and data validate using the Compare Excel to PDF
  • Verified the database with SQl queries for Agent portal _User Assertion request
  • Drafted executive analysis reports detailing profit opportunities and potential risks involved.
  • Analyzed reports with test scripts with Test complete for Agent cleared to market procedure
  • Involved in interaction with client based and Business unit interface
  • Developed test plans, documentation and SQL Developer
  • Inventory, financials accounting, warehouse management, retail and restaurant,
  • Project: WMS is a high-powered multi-tier warehouse management system and a client-server web- based product
  • Responsibilities
  • Created and executed scripts for inward receiving process module
  • Created complex jira workflow, filed configurations, screen schemes
  • Responsibility for the jira configuration for issues
  • Integration of Tempo tracking tools in jira
  • Validated SOAP UI and Restful API services
  • Customized parameterization in data file using Load runner to test application with different sets of data
  • Implemented simulator for mobile apps in android and IOS
  • Experience in creating, implementing test strategies using agile methods
  • Involved in projects with client/server, standalone, and web applications
  • Conducted backend testing writing extensive SQL queries
  • Used SoapUI Pro to perform Web Service test
  • Created quantifiable load with test-scenarios for various applications (both standalone and integration) using Load runner’s Controller.
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Conducted due diligence and valuation activities to support informed business decisions.
  • Took advantage of gaps in market and reached out to potential new clients.
05/2016 to 04/2018
Sr. Software Tester Guide Well Source Inc City, STATE,
  • Project: ERP
  • ERP is software that allows integrated applications to manage business and automate functions related to technology, services, and human resources
  • Responsibilities:
  • Analyzed and tested fixed assets with flex fields and auto depreciation posting
  • Involved in testing currency conversion at multiple outlets
  • Tested accounts Receivable and payables with advance credit control system and auto interest calculations
  • Customized dashboard with alerts and procurement management reports with user level security
  • Designed reports for capacity utilization and production target analysis
  • Tested employee loans, advances, arrears, leave management and performance appraisal modules
  • Tested dashboards, alerts and security modules of inventory
  • Developed scripts to run integration with departments for various location warehouse
  • Analyzed and tested scheduling, billing and stocking details at different locations using keyword driven frameworks.
11/2013 to 01/2016
Software Tester FocusSoftnet Pvt Ltd City, STATE,
  • Project: Focus eRMS Provides a centralized solution for easy management of business across multiple locations
  • Responsibilities:
  • Implemented test approaches for testing mobileApp using Appium and Selenium
  • Tested reports for staff, sales comparison and purchases in dashboard
  • Involved in financial and Payments domain ,end to end transaction and registration process
  • Involved in Payments gateway using the frameworks
  • Read and interpreted client requirements and design specifications to gain full understanding of each software program.
  • Involved in data synchronization with transactions at different outlets with multi- currencies
  • Developed scripts to automate flexible payment options with scan and print barcode
  • Updated software documentation and user guides to align with current features and comply with best-practice standards.
  • Created templates for end to end customer history tracking with discounts and schemes definition
  • Automated scripts for security module
  • Project: FOCUS POS Point of Sale is developed to target retail market like super markets, malls and other shopping areas where billing and inventory of items together can be manageable
  • Responsibilities:
  • Evaluated software for auto replenishment module
  • Tested day end processes and pricing by outlets
  • Customized dashboards for Info panels and transactions
  • Performed additional tests on server loads and database queries.
  • Involved in testing pre-order with user configurable schemes and discounts
  • Developed test scripts for Kitting with their schemes and price definitions
  • Tested discount management module with user definable limits
  • Developed and tested multiple schemes, redeem points for bill payment, credit note and gift voucher.
07/2011 to 09/2013
Software Test Engineer BCNS City, STATE,
  • Project ATC: Business to Consumer (B2C) online shopping website
  • Responsibilities:
  • Involved in testing dashboard with product display with video and images
  • Created test case template for automatic inventory management
  • Used QC-10.0 as defect tracking tool and updated reports
  • Tested security module for user transactions
  • Responsible in functional and load-test.
Education and Training
Expected in 01/2011 to to
Bachelor of Technology: Electrical and Electronics Engineering
Annamacharya Institute of Technology and Sciences - Hyderabad,
Expected in 04/2007 to to
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Resume Overview

School Attended

  • Annamacharya Institute of Technology and Sciences

Job Titles Held:

  • Sr. Quality Control Analyst/Advisor
  • Sr. Software QA/Advisor
  • Sr. Software Tester
  • Software Tester
  • Software Test Engineer


  • Bachelor of Technology

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