Experienced Sony Experience expert with over 10 years of experience in Sony. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells Total Tech Support and Best buy Credit cards while adapting to new industry trends and changing Client desires. Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Experience working in corporate and retail environments. While focus may be maintained on Geek Squad and the entire Team on Technology education. CIA with talent for computer repair and Diagnosis. Strong knowledge of Geek Squads Nova program and Warranty consultation. Communicative and team-oriented with proficiency in Microsoft office. Proven history of fostering Education to meet team, individual and management objectives. Geek
Began work as Aerospace machinist right out of college.
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