Administrative function includes experience in handling corporate records with progressive experience conducting administrative duties with great expertise in business management.
Adept at handling questions and assisting in resolving work-related problems, as well as problems with consumers. Have demonstrated excellent planning and directing activities combined with comprehensive skills in client relations and organizing meetings.
Proficient at handling expenses and maintaining records and reports. Exemplifed solid professional standards; excellent track of record dependability; and effectiveness in handling extreme pressure without compromising quality service.
Leveraged analytical mind and critical problem solving skills in capturing important issues and championing appropriate action plans to secure positive outcome.
ACHIEVEMENTS Demonstrated superior leadership and management experience that lead to high productivity Successfully hired, trained and developed staff in accordance with company designated policies and procedures Appropriately observed and evaluated workers and completed disciplinary write-ups as necessary Tactfully resolved customer issues and/or complaints in a professional manner Controlled inventories of cash, food, equipment, and small wares to allow profitability Achieved increased quality standards by consistently evaluating employee work procedures Regained increase in profit through proper implementation of policies, and developed strategies to minimize expenses; reduced manpower hours to the less than 38 hours per employee every week to cut overtime expenses and to drive the organization to become more profitable
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Assumed leadership of a low performing "C" store. Identified specific areas that contributed to the decline of the business and made the necessary adjustments in staff changes and store maintenance to successfully bring the store into profitability in less than six months.
Stepped out of the "process box" and mandated that an arrestee be footprinted instead of being released without cause after an officer believed the accused hands were severely burned in a fire to the degree that they were unable to be processed normally to obtain an accurate reading for determination purposes. After processing the images, the subject was found to have an active warrant after committing several crimes years earlier.
Identified, classified and searched fingerprints using automated identification equipment.
Telecommunicated with legal departments and court systems.
Processed applicant records for employers.
Performed employee evaluations each quarter.
Maintained solitary confinement to inmates. Manned outer perimeter posts with semiautomatic weapons. Counseled inmate clientèle. Filed incident reports. Performed searches as needed.
Identified, classified and searched fingerprint records manually. Expunged 80+ year old records.
Criminal Justice Administration (DID NOT GRADUATE)
Computer Science (DID NOT GRADUATE)
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