Personable and dedicated Customer Service Representative with extensive experience in sales and outreach industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic Client Service professional with 6 years of client interface experience. Well-versed in people products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives. Flexible on the job with 6 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.
Expedite daily reports for our Customers. I communicate daily with our vendors making sure orders are processed and being delivered on time.
Data entry and preparing reports using Excel and our program called Eclipse.
Support inside and outside sales people by providing invoices tracking and ship dates for their customers orders.
I am also a small group leader at Bonita Valley for the Celebrate Recovery program there. I also will be leading a Celebrate Recovery meeting for the Woman at the San Diego Rescue Mission starting 9/11/20. I am super excited to be able to bring my life experience for the greater good.
I received a certification in Occupational health and saftey from Southwestern college.
Every Tuesday night I help facilitate a small group for Celebrate Recovery program. Starting on 9/11/20 on Friday nights I will be leading Celebrate Recovery meeting for the woman at the San Diego Rescue Mission.
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