Successful Software/QA/Automation Engineer offering 20 plus years of experience in demanding environments focused on producing cutting-edge systems for the Aerospace Defense and Travel Industry. Skilled in development and testing with a creative, performance-oriented approach. Well-organized and customer-focused with proven ability to grow and thrive with different Agile teams.
Work History
07/2019 to 06/2020
Software Development Engineer - TibcoFirstview – Marietta, GA,
Created/Updated Tibco Configuration files as needed.
Used Azure CICD Pipeline to deploy code to Dev/IQA/Stage and Production environments.
Assessed complexity and risks involved large projects and in small software enhancements.
Used Tibco Admin tool to verify environments were running correctly and asses/fix problems by starting/stopping modules. Re-deploy or Roll back if new CICD builds were causing issues to other modules.
Monitored Production System as part of the 24/7 On-call team on a rotating basis. Monitoring Systems operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
Orchestrated efficient large-scale software deployments, including testing features and correcting code.
Lead Developer for Hotel Meals and Transportation Project to add iOS and Android Text channel to current email only channel, based on business rules.
Met with project manager and Agile team members to provide detailed project reports and milestone updates.
Discussed project progress with customers, collected feedback on different stages of project and directly addressed concerns.
Consulted with engineering team members to determine system loads and develop improvement plans.
03/2012 to 07/2019
QA AnalystIbm Corporation – Baton Rouge, LA,
Created/Designed/Executed Manual Test Cases for Schedule Change testing using READY API which includes Database Validation using SQL Queries and Groovy Scripting.
Worked on Proof of Concept for/designing ways to be able to test Schedule Changes in automation Framework this includes adding in Selenium Web Driver validation for Email Templates first and then Text using Sierra or Test Complete and possibly Voice validations too.
Created/Designed/Executed Manual Test Cases for Apple Wallet testing using SOAP UI for handoff to Automation Engineers.
Created/Designed/Executed Manual Test Cases for iOS and Android Push Notifications using SOAP UI for handoff to Automation Engineers.
Designed and Executed Test Cases based on user story acceptance criteria for Early Upgrades Program.
Supported seamless transitioning from US Airways BeNotified system to American Airlines customer notification system.
Created/Designed/Executed Test Cases based on Agile Requirements for integration of US Airways and American Airlines Single Frequent Flyer Program (SFFP).
LeadTester for BeNotified SRP3 Program. Created test plans that incorporated multiple teams across different IT groups.
Reported test case results and effectively communicated information about defects and issues found during testing to the team's stakeholders.
Created and Executed Test Cases approximately 12 Releases, 6 bug fixes, and production issues from 2016 through 2018.
Created and Executed Test Cases for approximately 15 BeNotified releases from 2012 through 2015.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
08/2000 to 07/2011
Senior Software EngineerPlanet Pharma – CA, State,
Orchestrated efficient large-scale software deployments, including testing features and correcting code.
Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization.
Coordinated with hardware and system engineering leads to gather and develop system requirements.
Compiled specifications, testing methods and other information for MUOS project into technical manuals for use in future assignments.
Documented all software development methodologies in technical manuals to be used by Core Network Team for installation and setup in Satellite Ground Stations and in future projects.
Suggested improvements to team and project workflow.
Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
Worked with project managers, developers, quality assurance and customers to resolve technical issues.
Estimated work hours and tracked progress using Waterfall methodology.
Performed software testing to uncover bugs and troubleshoot Environmental issues prior to application launch.
Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
01/1997 to 07/2000
Software EngineerLockheed Martin – City, STATE,
Lead developer in charge of the data management subsystem.
Designed and Implemented code fixes for existing bug problems, system requirement changes, and new design as needed.
Programmed and designed in Object Oriented C++ system.
Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
Traveled to key account locations to train and provide technical direction for successful completion of product launches.
Education
Expected in
Bachelor of Science: Computer Science East Stroudsburg University of Pennsylvania - East Stroudsburg, PA GPA:
Expected in
Associate of Science: Computer Science Northampton Community College - Bethlehem, PA GPA:
Expected in
No Degree: Computer Programming/ Software Analyst Army School of Computer Science - Fort Gordon, GA, GPA:
Pennsylvania Army National Guard Computer Programmer Software Analyst 74F Harrisburg, PA
Certifications
ISTQB- Certified Tester Foundation Level - Association for Testing and Software Quality Assurance
Skills
Implemented Software Development Life Cycle principles (SDLC) in both Agile and Waterfall development.
Created/Designed/Implemented Automated testing and development with READY API, Groovy scripting which included SQL Database validation queries at American Airlines.
Mobile app and product development testing for both Android and Apple phones, including Wallet testing, for American Airlines Application.
Software testing expertise used in all levels Unit, Integration, System, End-to-End, and User testing.
Testing script development experience in Perl, Ready API, Java, Groovy, and SQL.
Tools: Visual Studio 2013/2017, TFS, READY API 3.0, HPE/ALM, LoadRunner, Postman App, HockeyApp, Microsoft Test Manager 2012/2016, Rally, XMLSpy, Microsoft SQL Server/Management Studio, HP Quality Center/ ALM, and Proprietary Airline tools.
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