software development engineer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
07/2019 to 06/2020 Software Development Engineer Ring | Los Angeles, CA,
  • Conducted specialized Tibco BW 5.13 bug fixes, product enhancements, and application development.
  • Created/Updated Tibco Configuration files as needed.
  • Used Azure CICD Pipeline to deploy code to Dev/IQA/Stage and Production environments.
  • Conducted specialized application development and assessed risks involved in large projects and small enhancement software projects.
  • Used Tibco Admin tool to verify environments were running correctly and asses/fix problems by starting/stopping modules. Re-deploy or Rollback if new CICD builds were causing issues to other modules.
  • Monitored Production System as part of the 24/7 On-call team on a rotating basis. Monitoring Systems and operational message queues and network communication if needed.
  • Lead Developer for Hotel Meals and Transportation Project to add iOS and Android Text channel to current email only channel, based on business rules.
  • Worked on AA Mobile App with the App team for iOS and Android development of AA Mobile Boarding pass.
  • Discussed project progress with customers, collected feedback on different stages of the project, and directly addressed concerns.
  • Consulted with engineering team members to determine required system loads and develop improvement plans.
  • Created SQL queries to validate correct test outcomes, to figure out code/bug problems, and to give the Product owner data for analysis of customer usage.
  • The team used Agile with SCRUM methodology- Iteration cycle – 2 weeks - Agile Ceremonies - Pre-Iteration meeting to create new User Stores using Given/When/Then format in Rally. Hold previous iteration retrospective, Backlog Grooming, Sprint Planning, and Iteration Demo to all stakeholders.
  • Consulted with engineering team members to determine system loads and develop improvement plans.
03/2012 to 06/2019 QA Analyst Fleetpride | Jackson, MI,
  • Created/Designed/Executed Manual Test Cases for Schedule Change testing using READY API which includes Database Validation using SQL Queries and Groovy Scripting.
  • Worked on Proof of Concept for/designing a way to be able to test Schedule Changes in our automation Framework this includes adding in Selenium Web Driver validation for Email Templates first and then Text using Sierra or Test Complete and possibly Voice validations too.
  • Created/Designed/Executed Manual Test Cases for Apple Wallet testing using SOAP UI and create Automated Test Scripts using READY API.
  • Designed and Executed Test Cases based on user story acceptance criteria for the Early Upgrades Program.
  • Supported a seamless transitioning from US Airways BeNotified system to the American Airlines customer notification system.
  • Created/Designed/Executed Test Cases based on Agile Requirements for the integration of US Airways and American Airlines Single Frequent Flyer Program (SFFP).
  • Lead Tester for the BeNotified SRP3 Program. Created a test plan that incorporated multiple teams across different IT groups.
  • Reported test case results and effectively communicated information about defects and issues found during testing to the team's stakeholders.
  • Created and Executed Test Cases approximately 12 Releases, 6 bug fixes, and production issues from 2016 through 2018.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
  • Identified and tracked defects with Microsoft Test Manager and supported developers in resolving problems by completing additional tests.
08/2000 to 07/2011 Senior Software Engineer Intuit | Sioux City, IA,

Mobile and Wireless Broadband IRAD

  • Responsible for Linux/ Red Hat integration and incorporation of new products into the current system.
  • Install, upgrade, and maintain WAVE Communications Software by Twisted Pair.
  • A member of the Customer Relations team flying to, setting up, and demonstrating to potential customers the unique qualities of our product.
  • Fixed and debugged Radio Gateways connections for voice quality and interoperability between other Radio Gateways.

Mobile User Objective System (MUOS) Core Network Team

  • As a member of the Core network team responsible for 30 Extreme Network Switches and 4 ATM switches. Created, revised, and reviewed Installation Design Documentation for the switches.
  • Fixed bugs, supported test team during test execution, and implemented new network changes which include Vlan management and network drawing updates.

Radio Access Network (RAN) Test Team

  • As a member of the Ran Test team implemented Level 1-3 testing of the Software Requirements as per the Incremental Build level in the Software Design Document.
  • Lead Engineer for WCDMA Waveform Message creation and system validation and verification.
  • Orchestrated efficient large-scale software deployments, including testing features and correcting code.
  • Created documentation to present to the customer.

End-User Team (UE)

  • Layer 1-5 testing of the Hand Held test device for the MUOS project.
  • Worked with Developers and System Engineers to create the requirements for the Software Design Document (SDD).
  • Created test plans, developed test scripts, and requirements verification to present to the customer during acceptance testing.
  • Wrote test plans and developed test scripts to verify the original software requirements.
  • Presented the testing results to the customer in the formal customer witness testing.

Digital Modular Radio Project – (DMR) Software Defined Radios

Software Engineer

Systems Integration and Test Team

  • Lead Systems Integration and Test Team member responsible for automating the System Integration and Testing Build Plan thus enabling the team to increase the test coverage and productivity by implementing nightly runs.
  • Responsible for senior technical oversight of the entire Test Engineering Team, including mentoring of junior team members and the introduction of new test tools and methodologies.
  • Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization.
  • Responsible for all testing aspects of six RF waveform applications (SATCOM, AM, FM, ATC25, ATC8.33, Link-4A, Link-11
  • On the System Integration & Test Team for the DMR software-defined radio project.

Infrastructure Test Team

  • Infrastructure Test Lead and Build Manager – Built with ClearCase part of the rational tools development suite at this time.

Infrastructure Software Development Team

  • Infrastructure Software Developer coding in C/C++. Embedded programming on the Motorola MPC750 Single Board computers using the VxWorks operating system.

HMI/GUI Software Development Team

  • Human Machine Interface (HMI/GUI) Software developer in Object Oriented C/C++.
01/1997 to 07/2000 Software Engineer Sharp Decisions | Raymond, OH,

Lead developer in charge of the data management subsystem.

  • Designed and Implemented code fixes for existing bug problems, system requirement changes, and new design as needed.
  • Programmed and designed in Object Oriented C++ system.
  • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in the knowledge base for support team use.
  • Traveled to key account locations to train and provide technical direction for successful completion of product launches.
Expected in Bachelor of Science | Computer Science East Stroudsburg University of Pennsylvania, East Stroudsburg, PA GPA:
Expected in Associate of Science | Computer Science Northampton Community College, Bethlehem, PA GPA:
Expected in Technical Degree | Computer Programming/ Software Analyst Army School of Computer Science, Fort Gordon, GA GPA:

Successful Software/QA/Automation Engineer offering 20 plus years of experience in demanding environments focused on producing cutting-edge systems for the Aerospace Defense and Travel Industry. Skilled in software development and test with a creative and performance-oriented approach. Well-organized and customer-focused with proven ability to grow and thrive with different Agile teams.

ISTQB- Certified Tester Foundation Level - Association for Testing and Software Quality Assurance
  • Tibco BW 5.13, Java, Ant, Azure,
  • Groovy, HTML, XML, Sabre, Shares,
  • SQL, QIK, C/C++, Perl, Visual Basic,
  • Bash, Korn, sh, InstallScript, Pascal,
  • PostScript, FORTRAN, COBOL,
  • Assembler.
  • Methodologies: Agile with SCRUM,
  • Kanban, DevOps with CICD also
  • Waterfall development.
  • Tools: Visual Studio 2013/2017,
  • LoadRunner, Postman App,
  • HockeyApp, Microsoft Test
  • Manager 2012/2016, Rally,
  • XMLSpy, Microsoft SQL Server
  • Management Studio, HP Quality
  • Center/ ALM, and Proprietary
  • Airline tools. Rational ClearCase,
  • UCM, ClearQuest, ClearTrigger,
  • Clearmake, make, gmake, omake,
  • Rational Robot, Rose. WAVE
  • (Twisted Pair)
  • Environments: Windows
  • 10/8/7/Vista/ XP/2k/NT/9x/3x,
  • DOS, Red hat Linux, Sun Solaris,
  • Ubuntu, Cygwin.
  • Waveforms: WCDMA, UHF

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • East Stroudsburg University of Pennsylvania
  • Northampton Community College
  • Army School of Computer Science

Job Titles Held:

  • Software Development Engineer
  • QA Analyst
  • Senior Software Engineer
  • Software Engineer


  • Bachelor of Science
  • Associate of Science
  • Technical Degree

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: