Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Critical thinking
  • Project planning
  • Friendly, positive attitude
  • First Aid/CPR
  • Active listening
  • Working collaboratively
  • Flexible
  • Relationship building
  • Multitasking
  • Computer skills
  • Time management
  • Prioritizing multiple tasks
  • Maintaining a professional manor in the workplace.
Software Developer Trainee, 04/2021 to Current
Genuine Parts CompanyAkron, OH,
  • Wrote clear and clean code for use in projects.
  • Logged and implemented development tasks based on system requirements and documented approaches.
  • Utilized wide range of development tools, including Xcode, Xcode Stimulator and AWS remote boxes.
  • Designed software configuration to meet multiple website system hosting requirements.
  • Tested website to verify functionality and correct errors prior to official launch.
  • Redesigned, updated and implemented code to improve and restore website functionality and appearance.
  • Worked closely with company mentor to learn best practices.
  • Supported infrastructure development team by completing daily tasks.
  • Supported project managers with maintaining deadlines and project milestones.
  • Performed testing on user defined functions and triggers.
  • Participated in all development team trainings, daily meetings and huddles.
  • Contributed actionable suggestions for project development during departmental meetings.
  • Collaborated with development teams to coordinate build integration.
  • Informed project manager of milestone updates and provided detailed project reports.
  • Prioritized assigned change requests in order to complete work on time.
  • Implemented permissions-based capabilities to web applications as well as iOS apps.
  • Worked closely with development team members to identify and remove software bugs.
  • Helped software development team build interactive websites using frameworks for Xquery, Shell, and Javascript.
  • Utilized MarkLogic Server to handle debugging and automation scripting tasks.
Medical Receptionist, 05/2020 to 04/2021
ExamworksCheyenne, WY,
  • Entered patient information into system, including insurance, demographics and health history.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Protected patients by observing strict HIPAA guidelines.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Informed patients of financial responsibilities prior to rendering services.
  • Handled correspondence, managed files and performed other clerical duties for office staff.
  • Compiled physical and digital documents, charts and reports.
  • Followed infection control procedures to protect patients and staff in waiting area.
  • Handled office supply ordering, including ink cartridges, toner and paper
  • Trained new staff on office procedures, insurance processes and medical terminology.
  • Prepared and sent financial statements to support bookkeeping functions.
Front Office Administrator, 11/2018 to 02/2020
PeratonOmaha, NE,
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed financial documents, contracts, expense reports and invoices.
  • Automated office operations by managing client correspondence, records, contracts and data communications.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Made travel arrangements and reservations.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Utilized active listening skills to quickly resolve problems and escalated larger issues to company head.
Restaurant Server, 08/2014 to 02/2018
Ipic EntertainmentDelray Beach, FL,
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Provided exceptional service to high volume of daily customers.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Entered customer food orders into computer system.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Provided items requested by customers, including sauces and drink refills.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Stocked server areas with supplies before, during and after shifts.
  • Trained new employees to perform duties by showing how to upsell menu items, maintain a friendly but professional manor and manage time for and between tasks.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Education and Training
Associate of Arts: General Sudies, Expected in 12/2019
Eastern Florida State College - Melbourne, FL
  • First-generation college degree recipient.
High School Diploma: , Expected in 05/2016
Eau Gallie High School - Melbourne, FL
  • First-generation high school diploma recipient.
  • Attended Eau Gallie High School the entire length of my high school education.
  • Participated in dual enrollment my senior year.
  • Enrolled in AVID, a college readiness program within the school, during junior and senior years.
  • Participated in team sports including soccer and volleyball.
  • Joined several extracurricular programs including Anti-Bullying club, theatre, and AVID after hours.
  • Organized fundraisers and school events with administrators.

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  • Eau Gallie High School

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  • Associate of Arts
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