Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Critical thinking
Project planning
Friendly, positive attitude
First Aid/CPR
Active listening
Working collaboratively
Flexible
Relationship building
Multitasking
Computer skills
Time management
Prioritizing multiple tasks
Maintaining a professional manor in the workplace.
Experience
Software Developer Trainee, 04/2021 to Current Genuine Parts Company – Akron, OH,
Wrote clear and clean code for use in projects.
Logged and implemented development tasks based on system requirements and documented approaches.
Utilized wide range of development tools, including Xcode, Xcode Stimulator and AWS remote boxes.
Designed software configuration to meet multiple website system hosting requirements.
Tested website to verify functionality and correct errors prior to official launch.
Redesigned, updated and implemented code to improve and restore website functionality and appearance.
Worked closely with company mentor to learn best practices.
Supported infrastructure development team by completing daily tasks.
Supported project managers with maintaining deadlines and project milestones.
Performed testing on user defined functions and triggers.
Participated in all development team trainings, daily meetings and huddles.
Contributed actionable suggestions for project development during departmental meetings.
Collaborated with development teams to coordinate build integration.
Informed project manager of milestone updates and provided detailed project reports.
Prioritized assigned change requests in order to complete work on time.
Implemented permissions-based capabilities to web applications as well as iOS apps.
Worked closely with development team members to identify and remove software bugs.
Helped software development team build interactive websites using frameworks for Xquery, Shell, and Javascript.
Utilized MarkLogic Server to handle debugging and automation scripting tasks.
Medical Receptionist, 05/2020 to 04/2021 Examworks – Cheyenne, WY,
Entered patient information into system, including insurance, demographics and health history.
Checked patients in and out for appointments and collected co-payments.
Called patients to confirm scheduled appointments and obtain additional details.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Processed patient payments and scanned identification and insurance cards.
Protected patients by observing strict HIPAA guidelines.
Took messages from patients and promptly relayed to appropriate staff.
Answered multi-line phone system and directed callers to requested personnel and departments.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Straightened up waiting room to maintain neat and organized space.
Informed patients of financial responsibilities prior to rendering services.
Handled correspondence, managed files and performed other clerical duties for office staff.
Compiled physical and digital documents, charts and reports.
Followed infection control procedures to protect patients and staff in waiting area.
Handled office supply ordering, including ink cartridges, toner and paper
Trained new staff on office procedures, insurance processes and medical terminology.
Prepared and sent financial statements to support bookkeeping functions.
Front Office Administrator, 11/2018 to 02/2020 Peraton – Omaha, NE,
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Managed office paperwork, including scanning documents and routing business correspondence.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Processed financial documents, contracts, expense reports and invoices.
Automated office operations by managing client correspondence, records, contracts and data communications.
Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Sorted and distributed business correspondence to correct department or staff member.
Made travel arrangements and reservations.
Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Utilized active listening skills to quickly resolve problems and escalated larger issues to company head.
Restaurant Server, 08/2014 to 02/2018 Ipic Entertainment – Delray Beach, FL,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Collaborated with host, bus person and cook to serve up food and beverage options.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Provided exceptional service to high volume of daily customers.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Entered customer food orders into computer system.
Monitored customer movements and quickly cleared empty tables for future customers.
Provided items requested by customers, including sauces and drink refills.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Stocked server areas with supplies before, during and after shifts.
Trained new employees to perform duties by showing how to upsell menu items, maintain a friendly but professional manor and manage time for and between tasks.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Education and Training
Associate of Arts: General Sudies, Expected in 12/2019 Eastern Florida State College - Melbourne, FL GPA:
First-generation college degree recipient.
High School Diploma: , Expected in 05/2016 Eau Gallie High School - Melbourne, FL GPA:
First-generation high school diploma recipient.
Attended Eau Gallie High School the entire length of my high school education.
Participated in dual enrollment my senior year.
Enrolled in AVID, a college readiness program within the school, during junior and senior years.
Participated in team sports including soccer and volleyball.
Joined several extracurricular programs including Anti-Bullying club, theatre, and AVID after hours.
Organized fundraisers and school events with administrators.
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