Overall 7 years of Professional IT Experience and 5+ years of Experience in ServiceNow platform as both Developer and Administrator. Configured Applications using Service-Now tool used in ITIL Management. Strong understanding of ITIL V3. Deep functional and technical knowledge of the Service Now platform as well as experience delivering medium to large-scale Service Now implementations. Excellent knowledge for implementation of incident management, problem management, change management, configuration and asset management, knowledge management, release management, project and portfolio management, content management system, reports, SDLC and service catalog. Customizing and developing for the ServiceNow Platform using JavaScript, CSS, HTML and Other Web Based scripting. Excellent knowledge and working experience in various ServiceNow integrations using web services, B2B tools, MID Servers, Data Sources, LDAP Servers and import sets. Update and development of ServiceNow applications, modules business rules, email notifications, UI Pages, UI Macro, Scheduled Jobs, Script Includes, Events, forms, SLAs, reports, Access Controls, Workflow, Homepage Administration, User Administration, Update sets, Wizards, Surveys, Notifications, Field Administration and etc. Good experience in ServiceNow upgrades and migrations. Good understanding of ServiceNow and its Development Life Cycle from Calgary to Fuji. Service-Now experience in Implementation, design, development, documentation, deployment, and post- production support following Software Life-cycle using SDLC with Agile Hands on experience using Business rules, email Notificaitons , UI Pages, UI Macros, Scheduled Jobs, Script Includes, Events, forms, SLAs, reports, Access Controls, Workflow, Homepage Administration, User Administration, Update sets, Wizards, Surveys, Notifications, Field Administration and etc. Experience in developing solutions using JavaScript, Web Services, SOAP, AJAX and other web technologies to integrate Service-now with internal/ external systems and tools. Excellent knowledge on Work flows, Automation of approvals, change process. ServiceNow Development/Architecture Experience SaaS Experience/Cloud Development Experience Excellent experience using Service now integration using webservices, email, SSO etc. Expertise in designing and developing enterprise and web applications using Java and J2EE technologies like Core Java, JDBC, Servlets, JSP, JUnit4, Log4j, XML, JavaScript, HTML, JQuery, Ajax, HTML and CSS, XML, JavaScript. Hands on experience in multi-tier architecture, design and development using J2EE and SOA. Excellent work experience in J2EE concepts like Servlets, JSP, EJB, HTML, JavaScript using services like JDBC, JNDI, RMI. Familiar with Application Servers and web servers like WebSphere, WebLogic, JBoss,GlassFish and Apache Tomcat. Worked with version control system like GIT and GITHUB. Good exposure on J2EE design patterns such as Business Delegate, Model View Controller (MVC), Transfer Object, Value Objects, Data Access Object (DAO), Session Façade, Singleton pattern, Factory method pattern, Front Controller Pattern. Strong communication skills, with the ability to convey concepts/requirements between technical and non-technical stakeholders.