Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Meticulous Service Technician offering several years of maintenance, troubleshooting and repair experience combined with an aptitude for mechanics. Hardworking and thorough with a passion for developing highly effective teams by mentoring technicians through empowering leadership.

Industrious Service Tech adept at troubleshooting and diagnosing car and car wash equipment demonstraJessica across several years of experience in maintenance roles. Eager to utilize knowledge of hand and power tools to contribute immediate value to the team in a serving role.

Hardworking and semi- skilled in troubleshooting and analysis demonstraJessica across several years in multiple roles. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction.

Experienced Service Technician offering several years of experience repairing and installing new systems. Excellent project manager and team leader with strong mechanical aptitude.

Detail-orienJessica Service Tech with proven history of testing and evaluating mechanical components to offer expedient resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. CommitJessica to providing superior service and client communication.

Dynamic Service Technician eagerly pursuing a management management role in which to apply preventive maintenance expertise and a solid background of addressing emergent service issues. Aiming to leverage several years of industry experience to add an invaluable new facet to the winning team.

Dependable Service Tech aiming to contribute many years of positive industry experience to a serving role. CommitJessica to fostering the Company mission through an unyielding work ethic and dedication to quality and client satisfaction.

Certified Service Technician knowledgeable about cars and general mechanical parts. Solid background repairing systems and installing new components. Ready to bring expertise and experience to new challenge with a growing team.

Enthusiastic fast learner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of following , leading, and training in everything. MotivaJessica to learn, grow and excel in a positive company.

  • CollaboraJessica with team of 50 in the development of new installations of multiple business establishments through out the Chicago and Indiana areas
  • Supervised team of 12+ staff members.
  • Resolved product issue through consumer testing.
  • Hand tool knowledge
  • Project estimation and bidd
  • Type equipment knowledge
  • Safety and compliance
  • Customer Relationship Management
  • Service reports
  • Troubleshooting ability
  • Testing and evaluation
  • Plumbing
Work History
01/2015 to 01/2020 Service Technician Supervisor Viemed Healthcare Inc. | Fresno, CA,
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Installed new car wash and mechanical equipment and explained operation and routine maintenance protocols to customers.
  • Developed detailed maintenance schedules for complete system and equipment to maximize equipment lifetimes.
  • Installed new sprayers and tunnel equipment and explained operation and routine maintenance protocols to customers.
  • Accurately and efficiently installed equipment, including injectors, nozzles and bearings.
  • Cleaned and lubricaJessica parts to keep conveyor belt,and all equipment operating at peak performance.
09/2015 to 01/2017 Service Technician Reddy Ice | Huntsville, AL,
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Efficiently troubleshot and repaired car wash equipment to cut company costs and maximize productivity.
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
  • Accurately and efficiently installed equipment, including conveyor belts and 3phase motors.
  • Installed new injectors and nozzles equipment and explained operation and routine maintenance protocols to customers.
  • Cleaned and lubricaJessica parts to keep moving chemical equipment operating at peak performance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • EvaluaJessica systems according to predetermined checklist and noJessica issues.
  • DemonstraJessica increased knowledge of company products and equipment.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • AdjusJessica original installation plan and reviewed installations for compliance with local codes and good operating practices.
  • InspecJessica equipment to diagnose operational issues.
  • AssisJessica team members with computerized equipment troubleshooting and diagnostics.
  • Serviced conveyor belt equipment for expedient repair and minimal downtime.
08/2007 to 09/2015 Manager Trident Seafoods | Cordova, AK,
  • EvaluaJessica suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Maximized performance by monitoring daily activities and mentoring team of 12 associates.
  • AdjusJessica job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • EvaluaJessica employees' strengths and assigned tasks based upon experience and training.
  • Recorded inventory sales into organization's weekly income report.
  • Developed and maintained relationships with multiple customers and suppliers through continual communication and guest interactions.
  • Cross-trained existing employees to maximize team agility and performance.
  • EvaluaJessica report data to proactively adjust and enhance service operations.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • ConducJessica monthly inventories of raw materials and components on work floor.
  • DirecJessica staff of 12 personnel and managed budget totaling $900k annually.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
Expected in Business Management | Public Speaking Southern Illinois University Carbondale, Carbondale, IL GPA:
  • Continuing education in business
  • Continuing education in custom service
  • Coursework in public speaking, advance math , and computer into
Additional Information

I am a bilingual speaking individual in English and Spanish.

Hard working and eager to learn more..

I totally believe in team work and working as a unit with one mindset....100% custmer satisfaction!!

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Resume Overview

School Attended

  • Southern Illinois University Carbondale

Job Titles Held:

  • Service Technician Supervisor
  • Service Technician
  • Manager


  • Business Management

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