Service Technician/Store Associate Resume Example Walmart

SERVICE TECHNICIAN/STORE ASSOCIATE

Summary

Efficiently skilled at connecting with people. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Passionate about assisting individuals. Efficient in communication as well as Rules and Regulations. Efficient in promoting good principles, practices, and perspectives.

Skills

POS system operation
Payment processing
Customer assistance
Inventory control procedures
Dispute mediation
Retail loss prevention
Cash handling accuracy
Money Transfer Systems
Verbal/written communication
Cash register operation
Customer- and service-oriented
Sales development

Outgoing personality
Excellent communication skills
Team player mentality
Reliable and punctual
Written and oral communication skills
Energetic self-starter
Negotiations
Listening skills
Money handling
Reading comprehension skills
Superb time management

Experience

Service Technician/Store Associate|Walmart - Kirksville, MO|11/2019 - 09/2020

Maintained current store, product and promotional knowledge to drive consistent sales.
Processed payments and maintained accurate drawers to meet financial targets.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Answered questions about current promotions and resolved issues according to store policies.
Worked with off-site locations to find desired items for customers.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Engaged shoppers, providing assistance and information on merchandise and product features.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Managed cash register operations using POS system, including processing sales and returns.

Food Service Worker|McDonald's - Kirksville, MO|02/2018 - 06/2018

Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Resolved customer concerns and relayed relevant information to supervisor.
Verified compliance with all sanitation and safety requirements.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Distributed supplies, utensils and portable equipment.
Upheld food safety standards at all times.
Cross-trained in other kitchen positions to support team and meet customer needs.
Maintained order and cleanliness of work areas to conform with health codes.
Organized ingredients and restocked supplies to prepare for busy periods.
Completed prepping, cleaning and other kitchen duties to support cooks.
Received food orders from individuals and explained offerings.
Complied with company service standards, including inventory and cash control procedures.

Store Associate|Dollar General - Kirksville, MO|09/2017 - 12/2017

Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Processed payments and maintained accurate drawers to meet financial targets.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Maintained current store, product and promotional knowledge to drive consistent sales.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Service Technician|Kirksville Auto Works - Kirksville, MO|01/2017 - 05/2017

Offered repair or service options to help customers make decisions.
Streamlined preventive maintenance repair processes to support timely completion.
Inspected machinery and components to troubleshoot operations.
Operated diverse range of mechanical and manual servicing equipment.
Assessed and identified issues and quickly resolved to restore functionality.
Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
Serviced and repaired equipment according to manufacturer guidelines.
Adhered to company and OSHA-defined protocols to promote workplace safety.
Tested components, assemblies and systems to diagnose problems.

Education and Training

Kirksville HighSchool|Kirksville, MO|05/2017High School Diploma

Resume Overview

Companies Worked For:

Walmart
McDonald's
Dollar General
Kirksville Auto Works

School Attended

Kirksville HighSchool

Job Titles Held:

Service Technician/Store Associate
Food Service Worker
Store Associate
Service Technician

Degrees

High School Diploma

Service Technician/Store Associate Resume Example

Resume Score: 80%

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