service technician resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking individual with customer service, multitasking and time management abilities. Devoted to giving every encounter a positive and memorable experience ensuring Honor, Professionalism and Dedication.

I pride myself in being a dependable professional with strong morals and integrity. I have a background in maintaining positive work relationships and comradery . I work to maintain safety and performance tasks with in-depth inspections and corrections to issues. I am dedicated to quality in excellence and service.

I am an Ambitious, career-focused individual anxious to obtain an entry-level Police Officer position. Excited to launch this career while achieving department goals.

  • Troubleshooting and Analysis
  • Analytical Thinking
  • Attention to Detail
  • Punctual and Reliable
  • Documentation and Reporting
  • Safety Procedures Adherence
  • Customer Service
  • Problem and Issue Resolution
  • Verbal and Written Communication
  • Client Relationship Management
  • Work with Minimal Supervision
  • Professional and Courteous
  • Flexible and Adaptable
10/2020 to Current Service Technician American Woodmark | Dallas, TX,
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Disassembled dysfunctional machinery to perform root cause analysis and repair machine.
  • Logged services performed in service ticket system.
  • Completed scheduled appointments on time to drive quality service.
  • Prepared job assignment reports and forms for accountability and traceability.
  • Set up and operated mechanical and manual tools and equipment.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Tracked inventory used and notified supervisor about re-ordering needs.
  • Conducted service appointments to diagnose and fix problems.
  • Implemented troubleshooting tactics to identify causes of poor machine performance.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Examined previously completed work for accuracy.
  • Kept records of parts and equipment used in projects to update inventory.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Installed new components or replaced defective parts to restore functionality.
10/2020 to Current Group Fitness Instructor Marriott Vacations Worldwide | Santa Fe, NM,
  • Built and established lasting relationships using encouragement and personal support.
  • Distributed class evaluations and answered questions from participants after each session.
  • Set up fitness equipment before class to confirm functionality and availability.
  • Monitored class participants for appropriate techniques to prevent injuries.
  • Explained and taught proper use of weights, exercise bands and other fitness equipment.
  • Invited individuals of all ages and fitness levels to participate in classes.
  • Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
  • Provided exceptional fitness experience to all members by exemplifying company core values.
  • Encouraged engagement in group fitness classes and gym activities to create and maintain motivational and supportive culture while boosting positive client experiences.
  • Coached and encouraged participants during exercises and routines.
  • Implemented safety practices to prevent participant injury and accidents.
  • Conducted energizing, fun, safe and educational classes.
  • Enforced safety rules and procedures to minimize injuries.
01/2020 to 10/2020 Driver Sales Representative Xpo Logistics Inc. | North Richland Hills, TX,
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Kept accurate logs of all deliveries and trips.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
02/2017 to 12/2018 Delivery Driver Uni-Select Inc. | Fridley, MN,
  • Kept accurate logs of all deliveries and trips.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Conducted emergency vehicle repairs to restore safety and dependability.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
Education and Training
Expected in 06/2009 High School Diploma | Foothill High School, Henderson, NV GPA:
Expected in | General Studies/Pre Nursing CSN, Henderson, NV GPA:
Expected in 07/2020 Certifications | Health And Physical Fitness Les Mills Inc, Henderson, NV, GPA:
Expected in 08/2020 Certification | First Aid/AED, Henderson, NV, GPA:
Activities and Honors

I find joy in service to others, when there is a need I try to fill it. I have regularly participated in volunteer work with local churches; using my abilities in music, youth mentorship and outreaches.

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Resume Overview

School Attended

  • Foothill High School
  • CSN
  • Les Mills Inc
  • First Aid/AED

Job Titles Held:

  • Service Technician
  • Group Fitness Instructor
  • Driver Sales Representative
  • Delivery Driver


  • High School Diploma
  • Some College (No Degree)
  • Certifications
  • Certification

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