LiveCareer-Resume

service technician resume example with 17 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Successful coordinator of community service resources to meet needs and expected demands of vulnerable local populations. Proficient in organizing program referrals, providing direct support and coordinating outreach. Talents include building relationships and partnerships to further goals. Working closely with un housed individuals building trusted relationships based on service, empowerment and compassion toward those whom reside in the skid row community.

Skills
  • Media Relations
  • Customer Service-Focused
  • Personable and Friendly
  • Deadline-Driven
  • Organized and Efficient
  • Community Outreach
  • Executive-Level Presentations
  • Exceptional Multi-Tasker
  • Marketing and Sales Specialist
  • Strategic Management
  • Relationship Building Expert
  • Promotional Campaigns
Education and Training
Baker College Owosso, MI Expected in 01/2013 Nursing Assistant Program (Received Michigan State Certification for Nurses Aid) Social Services Program : - GPA :
Corunna High School Corunna, MI Expected in 01/2007 General Studies : - GPA :
College of The Desert Palm Desert, CA Expected in Associate of Science : Automotive Technology - GPA :
Experience
Clean Harbors, Inc. - Service Technician
Spokane Valley, WA, 07/2022 - 10/2023
  • Conducted service appointments to diagnose and fix problems.
  • Handled yearly and preventive maintenance to keep vehicles in good working condition.
  • Reconditioned and repaired machine systems and components to return to operation.
  • Prepared job assignment reports and forms for accountability and traceability.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Installed new components or replaced defective parts to restore functionality.
  • Estimated cost of labor and materials for projects and communicated value to clients.
Autosource Motors - Car Sales Consultant
Los Angeles, CA, 01/2022 - 04/2022
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Managed sales negotiations and financing options.
  • Responded to inquiries from potential customers via email and telephone.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
First Transit - Service Writer
Duxbury, VT, 05/2020 - 11/2020
  • Include; Greeting clients (appointments and unscheduled walk ins, reviewing the client’s issues with their RV’s and consult with the service technician
  • Work out customized service solutions and schedule maintenance with most work completed in the same day
  • Research warranties and insurance as the client’s liaison
  • Walk each ticket through the beginning to end of the process
  • High client and coworker satisfaction rated.
Gallagher Bassett Nz Ltd - Service Consultant
Midland, TX, 03/2019 - 10/2019
  • Responsibilities include; Greeting clients and their vehicles, listen to the client’s issues and consult with the technician
  • Advise them with customized service solutions and schedule maintenance within their budget
  • Research warranties and insurance as the client’s liaison
  • Walk each ticket through the beginning to end of the process
  • High client satisfaction rated.
Danco Comfort Services - Commercial Account Manager
Waco, TX, 07/2016 - 02/2019
  • Responsibilities included; providing excellent customer service for high volume commercial auto accounts, supervision of sales staff training and commercial account development
  • Managerial support for retail store operations.
Compass Group Usa Inc - Fork Lift Operator / Interior Warehouse Certified, Lo Operator License
Greenville, SC, 09/2015 - 03/2016
  • Expires 12/18
  • Responsibilities included; Operated from order list to retrieve them from the warehouse and deliver to the packing department for shipping
  • Crosschecked orders with the packers to ensure quality control.
The Cheesecake Factory - Bar Back
Clearwater, FL, 02/2015 - 11/2015
  • Maintaining bar area for bartenders during peak hours, by stocking bar with supplies complying with neat and organized standards
  • Managed closing duties, including cleaning entire bar area and back area.
Giant Eagle, Inc. - Bartender
Canfield, OH, 01/2014 - 05/2015
  • Responsibilities included; High-paced establishment that served food and cocktails at the bar
  • Frequently the only bartender, specializing in impeccable, friendly customer service, taking care of all customer needs in a fast and efficient manner
  • POS Register system
  • Responsible for closing duties that included cash reconciliation, and end of day duties, cleaning and next day preparation.
Sterling Construction - Shift Manager
Austin, TX, 09/2012 - 02/2014
  • Responsibilities included; shift supervisor, food ordering and inventory, high volume cash handling, employee scheduling, sales schedule forecasting, staff training and development
  • Demonstrated ability to delegate, organize, and manage a full staff in a fast paced environment.
Ga Medgroup - Certified Nurses Aid
Barnesville, GA, 05/2008 - 09/2012
  • Responsibilities included; monitoring of patient vital signs, assistance in resident treatment based upon doctor orders, maintenance and clean up duties of resident living areas, end of life aftercare with residents and family members, communication with doctors and nurses regarding patient care.
River Bottom Top Soil - Heavy Equipment Operator
City, STATE, 05/2004 - 05/2008
  • Responsibilities included; Survey clear and reformation landscaping for residential properties
  • Operated Bobcat, Bulldozer, skid steer and John Deer tractor with a bush hog attachment
  • Delivered Top Soil to residential and commercial communities for landscaping design
The Midnight Mission - Volunteer Coordinator
City, STATE, 10/2022 - Current
  • Assigned volunteers to keep shifts properly staffed.
  • Coordinated ongoing volunteer publicity and awareness programs.
  • Managed volunteer database and volunteer service hours for inclusion in monthly and year-end volunteer reports.
  • Led new volunteer orientation to organization and programs.
  • Developed and managed volunteer recognition, engagement and retention practices.
  • Identified volunteer service opportunities and associated requirements.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Set up opportunities for volunteers to assist in providing meal service to unhorsed individuals.
  • Assisted Public Affairs in events coordinating for residents in our facility our unhoused members of the community, with special holiday events.
  • Passed out ready made meals to individuals experiencing homelessness on may occasions.

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Resume Overview

School Attended

  • Baker College
  • Corunna High School
  • College of The Desert

Job Titles Held:

  • Service Technician
  • Car Sales Consultant
  • Service Writer
  • Service Consultant
  • Commercial Account Manager
  • Fork Lift Operator / Interior Warehouse Certified, Lo Operator License
  • Bar Back
  • Bartender
  • Shift Manager
  • Certified Nurses Aid
  • Heavy Equipment Operator
  • Volunteer Coordinator

Degrees

  • Nursing Assistant Program (Received Michigan State Certification for Nurses Aid) Social Services Program
  • General Studies
  • Associate of Science

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