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Service Technician Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 10 years of management performance. Driven with experience ensuring the ongoing improvement of customer service standards within the assigned territory.

Skills
  • Project restructuring
  • Personnel resource allocation
  • Process implementation
  • Logistics coordination
  • Forecasting
  • Effective leader
  • Business Development
  • Project development
  • Conflict resolution
  • Maintaining work areas
  • Background in Fracing
Work History
Service Technician, 08/2020 to 03/2021
Ace Hardware Buffalo Grove, IL,
  • Evaluated systems according to predetermined checklist and noted issues.
  • Developed detailed maintenance schedules for Methane/Ammonia equipment to maximize equipment lifetimes.
  • Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
  • Demonstrated increased knowledge of company products and equipment.
  • Accurately and efficiently installed equipment, including Vilter and Fric Compressors.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Installed new Vilter and Fric equipment and explained operation and routine maintenance protocols to customers.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Trained customer employees and managers on machine use and maintenance.
  • Inspected equipment to diagnose operational issues.
  • Texas EPA Certified
Area Manager/Operations Specialist, 07/2015 to 02/2020
Channel Building Company Wilmington, MA,
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Supervised multiple location managers and managed twelve fresh water assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Exceeded sales forecast figures by 80-90% regularly through superior customer care.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Dedicated to expanding client bases by building lasting relationships.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Forecasted monthly production reports to help senior leadership make accurate operational plans and decisions.
Construction Superintendent, 07/2015 to 09/2018
West Texas H2O LLC City, STATE,
  • Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks
  • Trained general contractors on company protocol and led quality assurance initiatives, maintaining high customer satisfaction ratings.+
  • Enhanced company development initiatives by solving complex issues and suggesting corrective action
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership
  • Delegated assignments based on site plans, project needs and knowledge of individual team members
  • Complied with all safety protocols in plan coordination, eliminating potential risks
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets
  • Delivered reports to Owners each week to detail project updates and likely completion dates, noting delays and causes
  • Developed work schedules for all team members to maximize shift coverage
  • Developed and executed pre-construction milestones on project schedule
  • Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays
  • Ensured projects were completed according to approved time, quality and cost estimates
  • Consulted with clients to define objectives and develop scopes
  • Held construction progress and regular status meetings with project team
  • Kept project on schedule and within budget while serving as project leader
  • Obtained building and specialty permits from local jurisdictional agencies
  • Maintained safety standards by completing standard safety programs and adhering to established guidelines
  • Supported 4-8 field crews to maximize quality and work efficiency
Crew Pusher, 09/2014 to 05/2015
Big Spring Cat Cunstruction City, STATE,
  • Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently
  • Performed manual operating and maintenance duties in compliance with company quality standards
  • Repaired surface machinery and performed period equipment inspections
  • Attended all safety meetings and utilized techniques learned to avoid mishaps on job
  • Installed and repaired pipes, valves and pumps when on job sites
  • Used hand and power tools safely and efficiently, following all manufacturer and company directions
  • Offloaded and loaded crane load and assisted crane operator
  • Resolved jobsite problems, improved operations and provided exceptional client support
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Maintained excellent attendance record, consistently arriving to work on time
  • Handled 50-75 calls per day to address customer inquiries and concerns
Education
Realtor Licence: Real Estate, Expected in 02/2005
to
Champion School of Real Estate - Houston, TX,
GPA:
High School Diploma: , Expected in 1997
to
Tomball High School - Tomball, TX
GPA:
Accomplishments
  • Built, Authored, and Implemented SOPs for acquisition and transfer from WTX H2O to Gravity Oilfield Services.
  • Used Microsoft Excel to develop sales forecasting spreadsheets.
  • H2S Safety trained
  • Supervised team of 5-15 crew members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Certifications
  • First Aid/CPR Certified

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How this resume score could be improved?

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88Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Champion School of Real Estate
  • Tomball High School
Job Titles Held:
  • Service Technician
  • Area Manager/Operations Specialist
  • Construction Superintendent
  • Crew Pusher
Degrees
  • Realtor Licence
  • High School Diploma

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