service technician resume example with 12+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

  • Installation and Repair
  • Regulatory Compliance
  • Project Management
  • Estimating Abilities
  • Work with Minimal Supervision
  • Attention to Detail
  • Customer Service
  • Heavy Lifting
  • Preventive Maintenance
  • Professional and Courteous
  • Quality Assurance
  • Punctual and Reliable
  • Analytical Thinking
  • Taking Precise Measurements
  • Inventory Oversight
  • Service Ticket Accuracy
  • Troubleshooting and Diagnostics
  • Worksite Preparation
  • Expertise in Installations
09/2009 to Current Service Technician Vermeer Corporation | Vermeer Dealership - Hayward, CA,
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Examined previously completed work for accuracy.
  • Conducted service appointments to diagnose and fix problems.
  • Traveled to customer locations to complete work for pre-set appointments.
  • Logged services performed in service ticket system.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Set up and operated mechanical and manual tools and equipment.
  • Executed prescribed repair plans on in-situ machinery without disrupting operational capacities of assigned equipment.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Assessed blueprints, schematics and repair manuals to assess malfunctions and perform repairs.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Observed complex machinery in operation to adjust settings, spot malfunctions and complete root cause analysis on identified problems.
  • Cleaned and lubricated machinery according to preventive maintenance schedules.
  • Completed scheduled appointments on time to drive quality service.
  • Installed new components or replaced defective parts to restore functionality.
12/2021 to 01/2022 Grocery Stocker Novo Building Products | Wilmington, DE,
  • Assessed floor displays to restock merchandise.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Identified and quickly handled spill clean-up.
  • Assisted customers with product, promotion and policy information.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Faced products on shelves and displays to meet company policies.
  • Palletized merchandise for easy movement to sales floor locations.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Lifted materials of varied weights on regular basis.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Loaded and unloaded delivery vehicles to maintain inventory.
11/2018 to 08/2019 Order Fulfillment Associate Fox Racing Shox | Scottsdale, AZ,
  • Tracked merchandise movements using RF scanners.
  • Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
  • Pulled and packed products from shelves based on customer orders.
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Processed daily orders through multi-carrier manifest system.
  • Assisted in training new warehouse employees.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Verified items correctly matched to sales check for packing and shipment.
  • Accepted, processed and filled orders quickly and accurately.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
11/2014 to 12/2015 Line Worker Hawaiian Telcom | Kailua Kona, HI,
  • Used established assembly instructions to complete jobs.
  • Met or exceeded target for on-time customer shipments.
  • Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
  • Examined final products for conformance with quality and design standards.
  • Inspected and repaired products to meet project expectations.
Education and Training
Expected in 06/2009 to to | HVAC Installation And Repair Northwestern Technological Institute, Southfield, MI GPA:
Expected in 07/2006 to to High School Diploma | Frank Cody High School , Detroit, MI GPA:

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Resume Overview

School Attended

  • Northwestern Technological Institute
  • Frank Cody High School

Job Titles Held:

  • Service Technician
  • Grocery Stocker
  • Order Fulfillment Associate
  • Line Worker


  • High School Diploma

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