service technician resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Talented Type Service Technician highly effective at providing fast, high-quality service to satisfy customers and meet tough productivity demands. Certified in Area and enthusiastic about applying Number years of experience to new role.

Industrious Service Tech adept at troubleshooting and diagnosing Type of equipment equipment demonstrated across Number years of experience in maintenance roles. Eager to utilize knowledge of hand and power tools to contribute immediate value to the Company team in a Job title role.

Detail-oriented Service Tech with proven history of testing and evaluating Equipment to offer expedient resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and client communication.

Efficient and precise Service Technician offering Number years of experience repairing and installing new Type systems. Thoughtful project manager and reliable team leader with well-developed applied mechanical aptitude. Effective communicator with exceptional client communication skills and dedication to outstanding customer service.

Hardworking Job Title skilled in troubleshooting and analysis demonstrated across Number years in Industry roles. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction.

  • Hand tool knowledge
  • Power tool proficiency
  • Type equipment knowledge
  • Type installation knowledge
  • Customer Relationship Management
  • Drywalling
  • Mechanical aptitude
  • Plumbing
  • Troubleshooting ability
Work History
06/1998 to 09/2015 Service Technician American Fence Company | Lavista, WA,
  • Evaluated systems according to predetermined checklist and noted issues.
  • Documented all changes and actions in computer-based tracking system.
  • Gained knowledge of standard equipment, including manufacturer repair guidelines.
  • Serviced Type equipment for expedient repair and minimal downtime.
  • Developed detailed maintenance schedules for Type equipment to maximize equipment lifetimes.
  • Facilitated maintenance team training procedures to align with company standards.
  • Assisted team members with Type equipment troubleshooting and diagnostics.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
  • Trained customer employees and managers on machine use and maintenance.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Streamlined Type repair processes to minimize day-to-day downtime and increase overall productivity.
  • Surpassed corporate goals by reaching Number% customer satisfaction rating in Timeframe.
  • Demonstrated increased knowledge of company products and equipment.
  • Inspected equipment to diagnose operational issues.
  • Efficiently troubleshot and repaired Type equipment to cut company costs and maximize productivity.
07/1996 to 08/1998 School Bus Driver National Express Corporation | Fraser, MI,
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Communicated information to parents to promote good communication and transparency.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Monitored bus heating, lighting and ventilation systems.
  • Drafted and submitted reports detailing trips, fuel, mileage and hours.
  • Held special assemblies to explain rules and emergency bus procedures to students.
  • Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
  • Drove bus along assigned route, picking up students.
  • Escorted students across streets and roadways and guided older children across streets.
  • Taught students first-aid and emergency protocols in case of emergency.

+ Edit or add your own

  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Created and enforced bus rules, and kept all expectations posted.
  • Recorded bus route and made notes for substitute drivers.
05/1994 to 08/1997 Manager Uncle Julio's | Wheat Ridge, CO,
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Recorded inventory sales into organization's weekly income report.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Accomplished multiple tasks within established timeframes.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Approved regular payroll submissions for employees.
Expected in 06/1990 to to Diploma | All Required Shenendehowa High School, Clifton Park, NY GPA:
  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Area of expertise License - Timeframe

    I currently have a valid class a license with multiple endorsements .. I’m great with customer service I am also punctual and on time and usually stay late if it needs to be done . I am also trained in mixed martial arts I was a mma fighter for 5 yrs also law enforcement runs in my immediate family.. was raised very well and great standards.. I’m also very good with taking care of children with disabilities..(cleaning them . Taking care of the medicine and also administers all types of medicine.. I’ve always been a great employee without any problems

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Resume Overview

School Attended

  • Shenendehowa High School

Job Titles Held:

  • Service Technician
  • School Bus Driver
  • Manager


  • Diploma

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