service technician resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dependable Automotive/Fleet Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with three years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics. Highly motivated and willing to learn. Proficient Diesel Mechanic knowledgeable about Cummins and Ford vehicles. Bringing 3+ years' experience in repairs, rebuilds and installations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Mechanical Abilities
  • Installation and Repair
  • Attention to Detail
  • Hand Tool Expertise
  • Customer Service
  • Valid Driver's License
  • Work with Minimal Supervision
  • Time Management
  • System Rewiring
  • Hand and Power Tool Operation
  • Diesel Engine Repair
  • Hydraulic Repair
  • Alternative Fuel Systems Repair
  • Component Repairs
  • Following Safety Practices
  • State Inspection Certification
  • Hardworking and Dedicated
  • Willing to Learn
  • Electrical Diagnosis and Repair
  • Documentation and Recordkeeping
  • Spreadsheet Tracking
  • Database Updating
  • Inventory Management
  • Transmission and Engine Repair
  • Sales Representation
  • Product Distribution
  • Vehicle Safety
  • Client Relations
  • Fluent in Spanish
  • Computer Skills
  • Accessories Installation
  • Maintaining Maintenance Records
  • Scheduling Service
  • Brake System Maintenance
Fleet Technician, 04/2022 - Current
Spencer Technologies Atlanta, GA,
  • Diagnosed faults by using technical knowledge, computer testing equipment and specialized tools.
  • Readied vehicles for annual safety and roadworthiness inspections.
  • Coordinated preventive maintenance schedules for 60+ units.
  • Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
  • Optimized brake systems by adjusting and replacing components.
  • Maintained vehicles by changing oil, checking batteries and lubricating components.
  • Reconditioned and replaced pistons, bearings, gears and valves.
  • Rewired ignition systems, lights and instrument panels.
  • Installed accessories and non-OEM components to meet vehicle operator needs.
  • Completed scheduled maintenance on fleet vans, step vans, box trucks, and trailers.
Service Technician, 09/2018 - 04/2022
Aramark Corporation Arlington, VA,
  • Maintained certifications and completed training on systems and components.
  • Followed established safety rules, OSHA guidelines, and company safety policies and procedures.
  • Examined previously completed work for accuracy.
  • Completed scheduled appointments on time to drive quality service.
  • Installed new components or replaced defective parts to restore functionality.
  • Executed preventive and corrective maintenance on customer vehicles.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Conducted test drives before and after repair services.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Kept detailed records of repairs, labor involved, and parts used.
  • Performed computerized alignments of diverse vehicles.
  • Utilized standard procedures to conduct accurate emissions tests.
Route Sales Representative, 11/2011 - 09/2018
Marriott International San Jose, CA,
  • Travel in a designated area using a company truck to provide products and service to a variety of clients.
  • Scored in top 10% of employees in successful resolution of issues.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Served as the main liaison between customers, management and sales team.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Helped drive sales goals and achieve monthly quotas.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Participated in physical inventory counts every week.
  • Set up and explained new membership contracts.
  • Loaded truck and properly secured items to prevent damage during transportation.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Submitted receipts and money received from deliveries at the end of each shift.
  • Verified that vehicle inspection stickers and registrations were current.
  • Recorded each delivery using the proper paperwork before leaving the warehouse.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Completed and submitted all necessary logs and paperwork on a daily basis.
  • Recorded truck plate number and mileage on receipt when refueling.
  • Verified each delivery against shipping instructions before delivering to customers.
Mini Bar Attendant, 11/2009 - 11/2011
Nebraska Furniture Mart, Inc. Clive, IA,
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Greeted and welcomed all hotel guests with a smile.
  • Developed departmental objectives, work schedules, budgets and policies.
  • Updated team members about changes in hotel products, services, pricing and policies.
  • Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
  • Set up storeroom and work areas to allow easy access to stock items.
  • Accurately recorded sales, made correct change and prepared charge slips for guests.
  • Entered orders into the computer system quickly and in proper sequence.
  • Completed regular bar inventories and daily requisition sheets as requested.
  • Conducted product inventory.
Cashier, 03/2007 - 11/2009
Company Name City, State,
  • Operated cash register, collected payments, and provided accurate change.
  • Politely assisted customers in person and via telephone.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Directed calls to appropriate individuals and departments.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Supervised, trained and developed team members in accordance with company policies and procedures.
  • Processed credit cards, checks, gift cards and coupons.
  • Conducted and handled cash pick ups of $1,000 to $1,500.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
Education and Training
High School Diploma: , Expected in 05/2009
Moises E Molina High School - Dallas, TX
Status -
  • DECA Club Member.
  • Completed coursework in Math, Science, Language Arts, History, and Economics.
  • Coursework in Business Management and Communications.
  • Coursework in Health and Wellness, Nutrition, and Psychology.
Spanish :
Native/ Bilingual:
Negotiated :

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Resume Overview

School Attended

  • Moises E Molina High School

Job Titles Held:

  • Fleet Technician
  • Service Technician
  • Route Sales Representative
  • Mini Bar Attendant
  • Cashier


  • High School Diploma

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