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Service Technician Resume Example

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SERVICE TECHNICIAN
Summary

Experience and skills in Sales, Customer Service, Manual Labor and Office positions. Navy Veteran with an eye for detail. I learn quickly and I am accurate. After walking through your process with a current employee, Dale Watson. I know I'm perfectly capable of performing this position.

Skills

Highly proficient verbal communicator. High attention to detail. Quick learning with computers.

Experience
Right Now Heating And Air ConditioningJune 2020 to CurrentService Technician
Caldwell , ID
  • Provided information to customers regarding repair or service options.
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
AES An Employment Source April 2020 to June 2020Material Handler
Boise, ID
  • Cleaned and removed debris from shipping and receiving sections to prevent accidents and keep areas clear.
  • Developed storage and space utilization plans for specific commodities and equipment.
  • Protected company inventory with well-organized and secure storage areas.
  • Organized warehouse inventory according to warehouse plan.
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Transported material to correct locations and documented inventory changes.
  • Received and assembled new equipment according to manufacturer instructions.
  • Held accountability for inventory and property under command.
  • Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
  • Offered to assist [Job title] with [Type] duties during busy periods, which led to development of additional skills and improved productivity within warehouse.
  • Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles.
  • Counted inventory stock each [Timeframe] and reported totals to [Job title] for auditing.
GonHerr transport November 2017 to November 2019Truck Driver
Redlands, CA
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Lifted freight and other objects of various shapes, sizes and weights up to [number] pounds.
  • Processed shipment documents neatly and efficiently for each load.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Supported management by reporting truck abnormalities for corrective action.
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Measured temperature of haul and refrigerated area of truck.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
  • Picked orderly promptly and pallet-wrapped and marked for shipping under tight time constraints.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Observed all driving regulations and safety procedures, maintaining [Number]% safe driving record.
  • Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Loaded, balanced and secured product to safely transport goods.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Operated pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
YurzJune 2012 to September 2017Account Manager
Braverton, OR
  • Generated new accounts by implementing effective networking and content marketing strategies.
  • Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
  • Increased client revenue by creating effective advertising campaigns.
  • Developed relationships with [Type] clients and provided individualized customer service to maintain longevity of accounts.
  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Education and Training
Oregon City Senior High SchoolOctober 2009GEDOregon City, OR
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Resume Overview

Companies Worked For:

  • Right Now Heating And Air Conditioning
  • AES An Employment Source
  • GonHerr transport
  • Yurz

School Attended

  • Oregon City Senior High School

Job Titles Held:

  • Service Technician
  • Material Handler
  • Truck Driver
  • Account Manager

Degrees

  • GED

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