Dependable Service Technician offering aptitude for fostering client loyalty and maintaining positive service and efficiency. Highly trained in repair work and maintenance tasks. Diagnoses issues quickly to determine appropriate solutions. Proficient phone and internet Installer offering 20 years of field experience focused on customer satisfaction. Strong mechanical and technical skills with good eye for detail. Versed in diagnosing and repairing issues with current systems and installing new systems. Detail-oriented service technician offering demonstrated success diagnosing and testing equipment to address challenges and reduce downtime. Consistently acknowledged by management for expedient completion of service tickets and commitment to effective customer communication. Immediately and accurately processes paperwork and performs data entry upon completion of each job.
Commanding Officer of high School ROTC Unit
Former President of East Kentucky Telecom Pioneers
Former Chair of Troop 186 Board BSA
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