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service technician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
  • Dynamic Service Technician with 20 years of experience in service-oriented roles. Skilled in scheduled, emergency and preventive maintenance and repairs. Known for best-in-class work and reliability.
  • Detail-oriented service technician offering demonstrated success diagnosing and testing equipment to address challenges and reduce downtime. Consistently acknowledged by management for expedient completion of service tickets and commitment to effective customer communication. Immediately and accurately processes paperwork and performs data entry upon completion of each job.
  • Hardworking service technician skilled at diagnostics and repairs illustrated through 20 years or rv experience. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.
  • Proficient Service Technician bringing 20 years of experience working on recreational vehicles. Expert at troubleshooting issues and diagnosing problems. Performs work specified on repair order with efficiency and in accordance with dealership standards.
  • Dependable Service Technician offering aptitude for fostering client loyalty and maintaining positive service and efficiency. Highly trained in repair work and maintenance tasks. Diagnoses issues quickly to determine appropriate solutions.
  • Service Technician versed in machinery, electronics and basic principles to perform job functions. Solid background diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations which may impact product performance.
  • Meticulous Service Technician bringing 20 years of experience in service, maintenance and diagnostics. Strong foundation of team development and empowering leadership with passion for driving improvement. Industrious and communicative with knack for meeting or exceeding company metrics.
  • Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills.
  • Reliable service technician conducts technical diagnosis and performs specialized repairs. Diagnoses problems, assesses extent of problem, documents findings and makes decisions to repair or replace parts. Expansive experience with power tools and maintenance equipment.


  • Knowledgeable about managing inventory, schedules and new installations. Familiar with quality standards and documentation requirements. Experienced with various power tools, hand tools and reading tape measure accurately.
  • Installer offering 20 years of field experience focused on customer satisfaction. Strong mechanical and technical skills with good eye for detail. Versed in diagnosing and repairing issues with current systems and installing new systems.
Skills
  • Testing and analysis
  • Diagnostics expertise
  • Power tool mastery
  • All component troubleshooting
  • Expertise in installations
  • Hand tool expertise
  • Service ticket accuracy
  • All equipment expertise
Experience
Service Technician, 03/2014 - Current
Gn Group Dallas, TX,
  • Offered repair or service options to help customers make decisions.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Inspected machinery and components to troubleshoot operations.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Tested components, assemblies and systems to diagnose problems.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Setup and operated mechanical and manual servicing equipment.
  • Facilitated new team member training on service processes to increase productivity.
  • Streamlined preventive maintenance repair processes to support timely completion.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Applied knowledge of carpentry and general construction to complete attractive finish work.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Trained new team members to meet quality and efficiency standards for each project.
  • Completed daily appointment schedule to drive quality and timely service.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Service Technician, 04/2011 - 02/2014
Gn Group Fremont, CA,
  • Offered repair or service options to help customers make decisions.
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Inspected machinery and components to troubleshoot operations.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Tested components, assemblies and systems to diagnose problems.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Setup and operated mechanical and manual servicing equipment.
  • Facilitated new team member training on service processes to increase productivity.
  • Streamlined preventive maintenance repair processes to support timely completion.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Applied knowledge of carpentry and general construction to complete attractive finish work.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Installed complete systems at new residential and business construction sites.
  • Completed daily appointment schedule to drive quality and timely service.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Service Technician, 03/2000 - 04/2011
Gn Group Levittown, PA,
  • Offered repair or service options to help customers make decisions.
  • Tracked all changes and actions in computer-based documentation system.
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Inspected machinery and components to troubleshoot operations.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Achieved customer satisfaction exceeding corporate targets.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Tested components, assemblies and systems to diagnose problems.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Setup and operated mechanical and manual servicing equipment.
  • Facilitated new team member training on service processes to increase productivity.
  • Streamlined preventive maintenance repair processes to support timely completion.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Applied knowledge of carpentry and general construction to complete attractive finish work.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Installed complete systems at new residential and business construction sites.
  • Completed daily appointment schedule to drive quality and timely service.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Education and Training
High School Diploma: , Expected in 06/1983
-
L'anse Creuse High School - Macomb, MI
GPA:
Status -
Activities and Honors

Honorable discharge from Marine Corp.

RVIA certified

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Resume Overview

School Attended

  • L'anse Creuse High School

Job Titles Held:

  • Service Technician
  • Service Technician
  • Service Technician

Degrees

  • High School Diploma

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