Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Certified Service Technician knowledgeable about construction and landscaping. Solid background repairing systems and installing new components. Ready to bring expertise and experience to new challenge with Griffis Blessings. Experienced Service Technician offering many years of experience repairing and installing new systems. Excellent project manager and team leader with strong mechanical aptitude. Reliable Installer with numerics years of experience in carpentry roles. Lifts up to 100 pounds safely and effectively and follows directions to complete tasks accurately.

  • Appliance installation knowledge
  • Basic component repair
  • Power equipment knowledge
  • Hand tool knowledge
  • Preventive and Reparative Maintenance
  • Power Tool Proficiency
  • Hand Tool Expertise
  • Electrical Installation and Repair
  • Troubleshooting and Diagnostics
  • Mechanical Aptitude
  • Project Management
  • Roofing
  • Safety and compliance
  • Drywalling
  • Service reports
  • Residential construction
  • Troubleshooting ability
  • Diagnostics skill
  • Construction management
  • Blueprints and schematics
  • Customer Relationship Management
  • Basic Plumbing
  • HVAC systems
  • Commercial construction
Work History
04/2020 to Current
Service Technician Gn Group Bloomington, IN,
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Cleaned and lubricated parts to keep boiler equipment operating at peak performance.
  • Developed detailed maintenance schedules for lubrication equipment to maximize equipment lifetimes.
  • Demonstrated increased knowledge of company products and equipment.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Trained customer employees and managers on machine use and maintenance.
  • Assisted team members with HVAC equipment troubleshooting and diagnostics.
  • Gained knowledge of standard equipment, including manufacturer repair guidelines.
  • Inspected equipment to diagnose operational issues.
  • Facilitated maintenance team training procedures to align with company standards.
  • Installed new thermostat and blower moter equipment and explained operation and routine maintenance protocols to customers.
10/2014 to 04/2020
Owner and Operator Amentum Five Forks, SC,
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and daily tasks.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across High Altitude Landscapes operations.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Input income and expense details into Quick books to track business finances and address variances.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Aligned branding initiatives and sales strategies with client goals.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Consulted with customers to assess needs and propose optimal landscaping solutions.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Monitored landscaping market conditions to set accurate product pricing and take advantage of emerging trends.
  • Managed 6 employees by supervising daily tasks.
01/1999 to 10/2013
Carpenter Rick LaPlant City, STATE,
  • Kept team members safe and job sites free of hazards by maintaining good organizational skills at all stages.
  • Developed proficiency in stain-grade trim work, hanging doors and drilling and setting door hardware.
  • Constructed 1000s of custom built designs according to specifications.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Constructed 1000s residential decks, carports, garages and sunrooms over 15+ years.
  • Offered valuable suggestions to clients' remodel needs.
  • Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
  • Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.
  • Monitored tool and equipment condition and arranged repairs as needed.
  • Led variety of projects from start to finish, including garages, residential homes and additions.
  • Planned and executed work with proper tools and materials to maximize efficiency.
  • Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Proactively managed projects to obtain 100% customer satisfaction for all custom work.
  • Went 1825 days without safety accident by safely setting up scaffolding, gang ladders, perimeter railings, fall protection and temporary covers.
  • Completed independent or team installations of building structures, including trim, flooring and cabinetry.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Placed building paper over subflooring to protect final flooring material from water damage.
  • Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Aligned and squared frames and forms for installation.
  • Installed access controls for mechanical gates, including safety loops, receivers, remotes and keypads.
  • Specialized in foundations, framing and finish carpentry.
  • Repaired and remodeled wood, iron, chain link and vinyl fencing.
  • Performed MIG welding and fabrication of decorative gates, fences and safe rooms.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Cut and installed insulation for residential and commercial buildings.
  • Performed welding on frames and motors of mechanical gates.
  • Properly poured, set and cured concrete.
Expected in 06/2001
High School Diploma:
Munising High School - Munising, MI,

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School Attended

  • Munising High School

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