Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dependable Service Technician offering aptitude for fostering client loyalty and maintaining positive service and efficiency. Highly trained in repair work and maintenance tasks. Diagnoses issues quickly to determine appropriate solutions. Dynamic Service Technician with 4 years of experience in service-oriented roles. Skilled in scheduled, emergency and preventive maintenance and repairs. Known for best-in-class work and reliability. Hardworking and reliable with strong ability in any task . Offering quick, reliable. Highly organized, proactive and punctual with team-oriented mentality.

  • [Type] component troubleshooting
  • Service ticket accuracy
  • Hand tool expertise
  • Mechanical abilities
  • Expertise in installations
  • Troubleshooting and analysis
  • Testing and analysis
  • Power tool mastery
  • Troubleshooting skills
  • Client relationship management
  • Construction knowledge
  • Estimating abilities
  • Inventory oversight
  • Worksite preparation
  • Following safety practices
  • Knowledge of industry best practices
  • Component repairs
Service Technician, 07/2017 to Current
LaserawayChula Vista, CA,
  • Offered repair or service options to help customers make decisions.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Inspected machinery and components to troubleshoot operations.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Tested components, assemblies and systems to diagnose problems.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Installed complete systems at new residential and business construction sites.
  • Completed daily appointment schedule to drive quality and timely service.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
Cashier, 12/2016 to 03/2017
Bass Pro ShopsGarland, TX,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received payments for [Product or Service] and issued receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Cook, 10/2015 to 05/2016
Schulte Hospitality GroupOpelika, AL,
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
  • Instructed [Job title]s in preparation of garnishes, dressings and side dishes.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Garnished and arranged dishes into creative presentations.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush. Cleaning Performed work station prep, including
Dishwasher, 05/2014 to 01/2016
DoordashBogue Chitto, MS,
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Organized clean utensils in storage bins for servers to access easily.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
Education and Training
GED: , Expected in
Pearl High School - Pearl, MS

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Resume Overview

School Attended

  • Pearl High School

Job Titles Held:

  • Service Technician
  • Cashier
  • Cook
  • Dishwasher


  • GED

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