LiveCareer-Resume

service technician resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dependable Service Technician skilled at building client loyalty and maintaining service standards. Highly trained in repair work and maintenance tasks. Diagnoses issues quickly to determine appropriate solutions. Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Hardworking Logistics Manager skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work. Expert Logistic Manager with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.

Skills
  • [Type] equipment expertise
  • Mechanical abilities
  • Testing and analysis
  • Diagnostics expertise
  • Expertise in installations
Experience
Service Technician, 08/2021 to Current
LaserawayDaly City, CA,
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Completed yearly maintenance visits, including examining previously completed work.
  • Engaged with customers to deliver outstanding customer services and secure repeat business.
  • Take jockey trucks to ILA workers and get pick up the trucks that they are experiencing problems with.
  • Filled out work orders, repair logs, and maintenance plans to document work completed.
  • Inspected jockey trucks for issues impacting safety or performance.
Logistics Manager, 09/2008 to Current
Gamestop Corp.Long Beach, CA,
  • Led all logistics operations, including shipping and receiving.
  • Maintained high standards of internal and external customer service.
  • Demonstrated exceptional customer service to both internal and external customers.
  • Led and managed projects to support logistics efforts and plans.
  • Successfully supervised daily management of all logistics and transportation activities, effectively eliminating waste and [Task].
  • Identified and resolved shipping and packaging errors.
  • Consistently met company and department objectives within budget and time constraints.
  • Relayed information between drivers and recipients, including ETA and potential delays.
  • Managed day-to-day shipping and receiving, typically overseeing packages in 24-hour period.
  • Supervised and trained up to 10 drivers
  • Set up schedules
  • Maintain the service over 20 vehicles
Security, 09/2008 to 10/2021
Watermark Retirement CommunitiesSeattle, WA,
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Responded to alarms and disturbances to maintain safety.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Monitored premises and recorded all activity in daily officer report.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Monitored security cameras and fire, building and alarm systems.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Provided security presence for large events with more than 100 attendees.
  • Immediately reported safety hazards for remediation response.
  • Transported members of the congregation to and from church.
  • Secured all church events.
Education and Training
High School Diploma: , Expected in 06/1986 to Beach High School - Savannah, GA
GPA:

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Resume Overview

School Attended

  • Beach High School

Job Titles Held:

  • Service Technician
  • Logistics Manager
  • Security

Degrees

  • High School Diploma

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