Service Technician resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Hardworking and skilled in troubleshooting and analysis demonstrated across the years in the Industry. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction. Experienced Service Technician offering 7 years of experience repairing and installing new systems. Excellent project manager and team leader with strong mechanical aptitude.

  • Installation knowledge
  • Hand tool knowledge
  • Power tool proficiency
  • Component repair
  • Intrusion, cctv and access control equipment knowledge
  • Diagnostics skill
  • Carpentry
  • Plumbing
  • Testing and evaluation
  • Troubleshooting ability
  • Service reports
Work History
10/2012 to Current Service Technician Legacy Marketing Partners | Usa ● Hayward, CA,
  • Installed new intrusion and cctv, and access control equipment and explained operation and routine maintenance protocols to customers
  • Efficiently troubleshot and repaired equipment to cut company costs and maximize productivity
  • Developed detailed maintenance schedules for any system equipment to maximize equipment lifetimes
  • Reviewed technical documentation to complete equipment maintenance and repair
  • Cleaned and lubricated parts on gate motors equipment so it can keep operating at peak performance
  • Documented all changes and actions in computer-based tracking system
  • Diagnosed and troubleshot problems, repairing and restoring intrusion, cctv, and access systems to peak performance
  • Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices
  • Facilitated maintenance team training procedures to align with company standards
  • Adhered to safety protocols and policies to reduce workplace hazards
  • Explained diagnostic findings to customers and outlined repair or service options
  • Assisted team members with any equipment troubleshooting and diagnostics
  • Trained customer employees and managers on machine use and maintenance
01/2019 to 11/2019 Ranch Hand Fedex | Middletown, CT,
  • Operated [Type] and [Type] farm equipment to perform crop care duties
  • Fit gear for horses and specific riders
  • Cared for 40 cows livestock by regularly feeding and inspecting for illness and injuries
  • Treatment minor horse injuries
  • Assisted laborers by loading and unloading heavy machinery and equipment
  • Inspected and repaired equipment for livestock and crop management
  • Repaired equipment and animal living spaces
  • Maintained cleanliness and safety of corrals and horse facilities
  • Kept grounds clean and orderly by monitoring and repairing fences
08/2008 to 10/2009 Medical Assistant Capital Health | Newtown, PA,
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Maintained detailed records of test results by entering data and patient information into computer
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Obtained client medical history, including medication information, symptoms and allergies
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
  • Measured patient pulse oximetry
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing
  • Taught patients about medications, procedures and care plan instructions
  • Called and faxed pharmacies to submit prescriptions and refills
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Ensured collection of lab specimens by appropriate lab courier
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Expected in 08/2008 | Medical Assistant Kaplan College , Pharr, TX, GPA:
Expected in 05/2004 High School Diploma | Johnny G Economedes, Edinburg, Tx, GPA:

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Resume Overview

School Attended

  • Kaplan College
  • Johnny G Economedes

Job Titles Held:

  • Service Technician
  • Ranch Hand
  • Medical Assistant


  • High School Diploma

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