Service Technician resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Hardworking and skilled in troubleshooting and analysis demonstrated across the years in the Industry. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction. Experienced Service Technician offering 7 years of experience repairing and installing new systems. Excellent project manager and team leader with strong mechanical aptitude.
Skills
Installation knowledge
Hand tool knowledge
Power tool proficiency
Component repair
Intrusion, cctv and access control equipment knowledge
Diagnostics skill
Carpentry
Plumbing
Testing and evaluation
Troubleshooting ability
Service reports
Work History
10/2012 to CurrentService TechnicianLegacy Marketing Partners | Usa ● Hayward, CA,
Installed new intrusion and cctv, and access control equipment and explained operation and routine maintenance protocols to customers
Efficiently troubleshot and repaired equipment to cut company costs and maximize productivity
Developed detailed maintenance schedules for any system equipment to maximize equipment lifetimes
Reviewed technical documentation to complete equipment maintenance and repair
Cleaned and lubricated parts on gate motors equipment so it can keep operating at peak performance
Documented all changes and actions in computer-based tracking system
Diagnosed and troubleshot problems, repairing and restoring intrusion, cctv, and access systems to peak performance
Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices
Facilitated maintenance team training procedures to align with company standards
Adhered to safety protocols and policies to reduce workplace hazards
Explained diagnostic findings to customers and outlined repair or service options
Assisted team members with any equipment troubleshooting and diagnostics
Trained customer employees and managers on machine use and maintenance
01/2019 to 11/2019Ranch HandFedex | Middletown, CT,
Operated [Type] and [Type] farm equipment to perform crop care duties
Fit gear for horses and specific riders
Cared for 40 cows livestock by regularly feeding and inspecting for illness and injuries
Treatment minor horse injuries
Assisted laborers by loading and unloading heavy machinery and equipment
Inspected and repaired equipment for livestock and crop management
Repaired equipment and animal living spaces
Maintained cleanliness and safety of corrals and horse facilities
Kept grounds clean and orderly by monitoring and repairing fences
08/2008 to 10/2009Medical AssistantCapital Health | Newtown, PA,
Sanitized, restocked and organized exam rooms and medical equipment
Maintained detailed records of test results by entering data and patient information into computer
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Obtained client medical history, including medication information, symptoms and allergies
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
Explained procedures to patients to reduce anxieties and increase patient cooperation
Completed clinical procedures and gathered patient data for interpretation by physician
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
Measured patient pulse oximetry
Gathered forms, copied insurance cards to collect patient information for billing and insurance filing
Taught patients about medications, procedures and care plan instructions
Called and faxed pharmacies to submit prescriptions and refills
Performed clerical duties, such as word processing, data entry, answering phones and filing
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
Ensured collection of lab specimens by appropriate lab courier
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Education
Expected in 08/2008 | Medical Assistant Kaplan College , Pharr, TX, GPA:
Expected in 05/2004High School Diploma | Johnny G Economedes, Edinburg, Tx, GPA:
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