Service Technician Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Goal-oriented leader with proven supervisory experience. I am customer-oriented, focusing on increasing production, minimizing downtime and costs, and maximizing overall job efficiency. A safety-conscious vehicle operator with over 15 years of experience operating many types of commercial vehicles, as well as forklifts and other types of machinery. I have excellent people management skills, including the ability to lead and motivate others, delegate work, and explain ideas. I am adaptable and reliable and enjoy working alongside my crew. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high volumes of work, individually and as a leader, while maintaining quality and efficiency, and a commitment to superior service.

  • Leadership and supervision
  • Planning and scheduling
  • Strong work ethic
  • General Construction and Maintenance knowledge
  • Hand and power tool expertise
  • Excellent communication skills
  • Troubleshooting and Diagnostics
  • Safe and knowledgeable vehicle operator
  • Mechanical Aptitude
  • Exceptional organizational skills
  • Customer service oriented
  • Excellent interpersonal skills
  • Computer proficient
  • Efficiently handles monetary transactions
Work History
03/2017 to Current
Service Technician Lumacorp Mckinney, TX,

  • Reviews technical documentation to complete equipment maintenance and repair.
  • Adheres to safety protocols and policies to reduce workplace hazards.
  • Explains diagnostic findings to customers and outlined repair or service options.
  • Diagnoses and troubleshoots problems, repairing and restoring machines to peak performance.
  • Cleans and lubricates parts to keep equipment operating at peak performance.
  • Enhances team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
02/2022 to 08/2022
Line Technician Supervisor Universal Forest Products, Inc. Snohomish, WA,
  • Formulated plans for improving procedures, training and processes.
  • Lead team of 5 Line Service Technicians.
  • Calibrated, maintained and operated equipment for maximum performance.
  • Allocated resources for optimum coverage and effectiveness.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Evaluated new technologies to address changing industry needs.
11/2021 to 03/2022
Line Service Technician Aegon Cedar Rapids, IA,
  • Inspected all products for quality and optimum performance.
  • Documented all operations and managed communication with team members.
  • Adjusted equipment and troubleshot issues.
  • Performed minor repairs on equipment and administered product changeovers.
  • Towed aircraft to gates and hangars using tractors and other vehicles.
  • Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
  • Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
  • Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
  • Operated de-icing equipment such as truck-mounted cranes and sprayers.
  • De-greased aircraft exteriors using approved cleaning solvents and equipment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
06/2013 to 03/2017
Crew Leader Contractor's Wardrobe City, STATE,
  • Scheduled, supervised and worked as crew leader of experienced movers working privately, as well as for all major household goods van lines in the US
  • Managed team as a "working manager" to meet goals, help provide sufficient staff coverage, and to train workers on the job
  • Driver with detailed knowledge of all of Western Washington
  • Expert in safe working conditions; Instructed crew members in safe work practices and methods to reduce work-related injuries
  • Trained employees in time management and proper ways to complete job duties.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Supervised crew of 15+ employees in multiple project tasks
  • Loading and unloading truck sizes varied from 53 ft trailers to 26 footers
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Learned diverse construction trades skills, including basic carpentry, painting and plastering.
  • Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads.
  • Provided first class customer service to meet all deadlines with guaranteed satisfaction.
12/2006 to 05/2013
Assistant Warehouse Manager/ Driver Company Name City, State,
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Use of warehouse machinery including forklifts, pallet jacks, and various other moving equipment
  • Worked as a team lead and one of the main drivers for 26 ft class C trucks
Expected in 2001
High School Diploma :
Lincoln High School - Tacoma, Washington

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Resume Strength

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Resume Overview

School Attended
  • Lincoln High School
Job Titles Held:
  • Service Technician
  • Line Technician Supervisor
  • Line Service Technician
  • Crew Leader
  • Assistant Warehouse Manager/ Driver
  • High School Diploma