Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Seasoned Installer with 22 years of experience working on copper and fiber optics plant in full compliance with safety and quality requirements. Skilled at meeting challenging objectives and tight deadlines. Liaises with customers and contractors to accomplish projects on time.

Skills
  • Mechanical abilities
  • Expertise in installations
  • Testing and analysis
  • Troubleshooting and analysis
  • Fiber optic and copper cable component troubleshooting
  • Hand tool expertise
  • Troubleshooting skills
  • Worksite preparation
  • Following safety practices
  • Troubleshooting and diagnostics
  • Preventive maintenance
Experience
Service Technician, 03/1999 to Current
Nutrien Ltd.Dyersburg, TN,
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Setup and operated mechanical and manual servicing equipment.
  • Traveled to a customer's home on pre-set appointment using company vehicle.
  • Engaged with customers to deliver outstanding customer services and secure repeat business.
  • Conducted reactive service appointments to diagnose and fix problems.
  • Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
  • Logged services performed in service ticket system accurately.
  • Facilitated new team member training on service processes to increase productivity.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Completed scheduled appointments on time to drive quality service.
  • Tested fiber optic and copper cable components for conformance with specifications to satisfy customers' work orders.
  • Replaced defective fiber optic and copper cable components and securely connected new items to existing structures.
  • Installed new components or replaced defective parts to restore functionality.
  • Filled out work orders, repair logs, and maintenance plans to document work completed.
  • Assessed blueprints, schematics, and repair manuals to assess malfunctions and perform repairs.
Correctional Officer, 07/1995 to 02/1999
County Of GwinnettLawrenceville, GA,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Performed warrant pick-ups and turnovers at other jails and prisons.
Operations Specialist Second Class, 06/1993 to 07/1995
US NavyCity, STATE,
  • Maintained and updated daily event logs and entry authority lists.
  • Used telecommunications systems, two-way radios and intercom system to communicate with teams.
  • Responded to alarms following established policies and protocols.
  • Monitored video displays and accessed control activities, fire systems and life safety systems.
  • Managed communications between personnel for continual connections during missions.
  • Assessed situations and alerted staff to initiate emergency action.
  • Reviewed emergency action messages, extracted relevant information from emergency orders and sent instructions to guide forces.
  • Performed troubleshooting to determine issues with communications systems and maintain readiness.
  • Observed and monitored data, voice and alerting systems.
  • Supported decision-making by interpreting graphic displays and information.
  • Gathered, controlled and destroyed communication materials.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Operations Specialist Second Class, 03/1991 to 06/1993
US NavyCity, STATE,
  • Maintained and updated daily event logs and entry authority lists.
  • Used telecommunications systems, two-way radios and intercom system to communicate with teams.
  • Responded to alarms following established policies and protocols.
  • Monitored video displays and accessed control activities, fire systems and life safety systems.
  • Managed communications between personnel for continual connections during missions.
  • Collaborated with external agencies to coordinate traffic movement and resource deployment.
  • Assessed situations and alerted staff to initiate emergency action.
  • Reviewed emergency action messages, extracted relevant information from emergency orders and sent instructions to guide forces.
  • Performed troubleshooting to determine issues with communications systems and maintain readiness.
  • Observed and monitored data, voice and alerting systems.
  • Supported decision-making by interpreting graphic displays and information.
  • Gathered, controlled and destroyed communication materials.
  • Led modifications and installation upgrades of facilities and equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Bachelor of Science: Business Administration And Management, Expected in
Palm Beach Atlantic University - West Palm Beach - West Palm Beach, FL
GPA:

Worked towards getting the basic classes needed to further my studies for business degree.

High School Diploma: , Expected in 06/1989
Brandon High School - Brandon, FL
GPA:

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Resume Overview

School Attended

  • Palm Beach Atlantic University - West Palm Beach
  • Brandon High School

Job Titles Held:

  • Service Technician
  • Correctional Officer
  • Operations Specialist Second Class
  • Operations Specialist Second Class

Degrees

  • Bachelor of Science
  • High School Diploma

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