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Service Technician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking service technician skilled at diagnostics and repairs illustrated through 6 years of automotive experience. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.

Skills
  • Preventive and Reparative Maintenance
  • Repair
  • Maintenance and Repair
  • Sales
  • Troubleshooting Skills
  • Equipment Maintenance
  • Hand Tool Expertise
  • Machinery
  • Tire Rotations
  • Oil Changes
  • Service Ticket Accuracy
  • Service Reports
  • Customer Contact
Experience
Service Technician, 01/2021 to Current
Nutrien Ltd.Early, IA,
  • Tracked all changes and actions in computer-based documentation system.
  • Offered repair or service options to help customers make decisions.
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Setup and operated mechanical and manual servicing equipment.
  • Completed daily appointment schedule to drive quality and timely service.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Streamlined preventive maintenance repair processes to support timely completion.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Facilitated new team member training on service processes to increase productivity.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Demonstrated efficiency and dedication to quality by successfully contributing to over 400 completed jobs.
  • Trained 5 new team members to meet quality and efficiency standards for each project.
Certified Lube Technician, 05/2015 to 01/2021
Omni HotelsNew Orleans, LA,
  • Scheduled and performed preventive maintenance.
  • Calculated quotes to increase customer satisfaction and optimize profits.
  • Discussed mechanical problems and repairs with customers in non-technical terms.
  • Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
  • Changed oil, transmission fluid and filters in vehicles.
  • Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
  • Maintained tools, test equipment and materials, keeping all work areas organized.
  • Checked all fluids and maintenance-related parts and topped off or replaced as needed.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Participated in factory-sponsored training classes to remain up-to-date with industry trends.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Performed complete vehicle maintenance inspections, including tires, brakes and all fluid levels.
  • Examined vehicles to estimate repair costs and obtained customers' approval to perform repairs.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Cook Supervisor, 11/2009 to 03/2016
Sonic BoomCity, STATE,
  • Supervised all kitchen food preparation in demanding, high-volume environment.
  • Streamlined kitchen processes to shorten wait times and serve 20 additional guests per hour.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Received, organized and rotated paper goods and food ingredients.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Monitored food temperatures to maintain food safety.
  • Managed 12 team members, including scheduling, training and conflict resolution.
  • Monitored inventory to maintain proper supply level.
Education and Training
High School Diploma: , Expected in 06/2007
Jenkins High School - Savannah, GA
GPA:

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93Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Jenkins High School
Job Titles Held:
  • Service Technician
  • Certified Lube Technician
  • Cook Supervisor
Degrees
  • High School Diploma

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