service technician resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Hardworking Service Technician skilled at diagnostics and repairs illustrated through decades of electronic and mechanical experience. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work. Dependable worker offering aptitude for fostering client loyalty and maintaining positive service and efficiency. Highly trained in repair work and maintenance tasks. Diagnoses issues quickly to determine appropriate solutions. Thoroughly utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills.

  • Diagnostics expertise
  • Mechanical abilities
  • Hand tool expertise
  • Testing and analysis
  • Power tool mastery
  • Expertise in installations
  • Troubleshooting and analysis
  • Troubleshooting skills
  • Preventive maintenance
  • Project oversight
  • Client relationship management
  • Inventory oversight
  • Following safety practices
  • Construction knowledge
  • Taking precise measurements
  • Troubleshooting and diagnostics
  • Worksite preparation
  • Component repairs
  • Knowledge of industry best practices
Education and Training
Reading High School Reading, PA, Expected in 06/1977 High School Diploma : - GPA :
Reading Muhlenberg Career And Technology Reading, PA, Expected in 06/1977 Electrical Maintenance And Construction : Electrical Maintenance and Construction - GPA :
Oshkosh Corp. - Service Technician
Jefferson City, TN, 07/1983 - 02/2021
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Offered repair or service options to help customers make decisions.
  • Tracked all changes and actions in computer-based documentation system.
  • Inspected machinery and components to troubleshoot operations.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Achieved customer satisfaction rating of 94.5% exceeding corporate targets.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Facilitated new team member training on service processes to increase productivity.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Streamlined preventive maintenance repair processes to support timely completion.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Setup and operated mechanical and manual servicing equipment.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Tested components, assemblies and systems to diagnose problems.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Executed prescribed repair plans on in-situ machinery without disrupting operational capacities of assigned equipment.
  • Completed daily appointment schedule to drive quality and timely service.
  • Trained new team members to meet quality and efficiency standards for each project.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Installed complete systems at new residential and business construction sites.
  • Demonstrated efficiency and dedication to quality by successfully contributing to 38 years of experience.
Viant Medical - Field Intelligence
San Antonio, TX, 07/1977 - 07/1981
  • Planned work based on blueprints and individual project specifications.
  • Read and interpreted specifications, diagrams and blueprints to determine best techniques for job.
  • Framed new construction of single-family homes and townhomes.
  • Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
  • Adhered to project blueprints and requirements to deliver quality work.
  • Utilized various tools, equipment, materials and forming systems to complete construction tasks.
  • Measured materials carefully before beginning project tasks to decrease waste.
  • Completed engineering projects by assembling forms and building strong structures.
  • Measured and marked cutting lines on materials using rulers, pencils, chalk and marking gauges.
  • Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
  • Anchored and braced forms and other structures in place using nails, bolts, anchor rods, steel cables, planks, wedges and timbers.
  • Maintained clean and organized workplace to optimize performance, efficiency and safety.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Berkshire Mall - Maintenance Technician
City, STATE, 06/1974 - 06/1977
  • Collaborated with building managers to assess ongoing needs and plan preventative maintenance schedules.
  • Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Used electrical drawings to troubleshoot and repair electro-mechanical and other systems.
  • Specialized in electrical systems, completing inspections and detailed repairs to achieve operational efficiency.
  • Inspected electrical components to identify defects and hazards and make necessary adjustments.
  • Mentored junior maintenance professionals to provide instruction on correct repair procedures.
  • Contacted vendors to procure equipment and tools to meet organizational demand.
  • Contributed to operational quality and efficiency by calibrating instruments, applying controls and implementing maintenance functions.
  • Updated documentation for recordkeeping and customer use.
  • Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
  • Read blueprints and specifications to determine best methods to approach [Type] and [Type] projects.
  • Oversaw preventive maintenance on electrical panels and complex machinery to reach prescribed levels of operation.
  • Operated hand and power tools to complete repairs.
  • Ran machinery diagnostics rounds to meet performance thresholds.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Maintained compliance with internal and regulatory safety standards, including OSHA.
  • Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
  • Filled out logs of daily actions.
  • Resurfaced interior and exterior equipment surfaces using brushes, rollers and spray equipment.
  • Inspected alarm systems and [Type] monitors to comply with fire, carbon monoxide and other safety levels.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Maintained available parts, tools and materials inventory to respond to issues.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Assessed system operations to identify potential areas requiring maintenance services.
  • Performed basic carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
  • Applied hazard prevention procedures according to regulatory mandates, including assessing electrical appliances and connections.
  • Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.

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Resume Overview

School Attended

  • Reading High School
  • Reading Muhlenberg Career And Technology

Job Titles Held:

  • Service Technician
  • Field Intelligence
  • Maintenance Technician


  • High School Diploma
  • Electrical Maintenance And Construction

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