Meticulous Service Technician offering 6 years of maintenance, troubleshooting and repair experience combined with an aptitude for refrigeration. Hardworking and thorough with a passion for developing highly effective teams by mentoring technicians through empowering leadership.
Skills
Power tool proficiency
Troubleshooting and diagnostics
Service reports
Preventive and reparative maintenance
Schematics
Troubleshooting ability
Diagnostics skill
Customer service
Hand tool knowledge
Maintenance and repair
Safety and compliance
Customer relationship management
HVAC systems
Inventory management
Strong understanding of compliance issues and OSHA safety standards
Self-motivated
Strong verbal communication
Team leadership
Inventory oversight
Issue resolution
Staff management
Motivated team player
Creative problem solver
Excellent work ethic
Positive and friendly
People-oriented
Customer-oriented
Team building expertise
Natural leader
Strong client relations
Skilled problem solver
Personable
Education
Wharton County Junior CollegeWharton, TXExpected in ā āA/C & Refrigeration Certificate - EPA Certified 1 & 11: - GPA:
SamsungCarrollton, TX , Expected in 01/2020 ā ā:Samsung 600A Class - GPA:
Work History
Oshkosh Corp. - Service Technician Morgantown, PA, 02/2018 - Current
Diagnosed and troubleshot problems, repairing and restoring refrigerators, washers, dryers, microwaves, ovens, electric & gas dryers to peak performance.
Reviewed technical documentation to complete equipment maintenance and repair.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Evaluated systems according to predetermined checklist and noted issues.
Assisted team members with troubleshooting and diagnostics.
Demonstrated increased knowledge of company products and equipment.
Explained diagnostic findings to customers and outlined repair or service options.
Completed routine tasks such as tire rotation and balancing, oil changes and brake services on company issued van.
Oshkosh Corp. - Service Technician Rock Hill, SC, 01/2014 - 01/2018
Assisted team members with troubleshooting and diagnostics.
Demonstrated increased knowledge of company products and equipment.
Adhered to safety protocols and policies to reduce workplace hazards.
Evaluated systems according to predetermined checklist and noted issues.
Explained findings to customers and outlined repair or service options.
Serviced refrigerator equipment to ensure expedient repair and minimal downtime.
Gained knowledge of standard equipment, including manufacturer repair guidelines.
Repaired and performed troubleshooting for refrigerator equipment.
Inspected equipment to diagnose operational issues.
Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
Requisitioned new supplies and equipment.
Followed standards and procedures to maintain safe work environment.
Accurately read, understood, and carried out written instructions.
Supported technicians in equipment maintenance and repair.
Followed company procedures to maintain work environment in a neat and orderly condition.
Communicated operational issues and changes to supervisor on regular basis.
Maintained positive relationships with all customers.
Provided outstanding customer service.
Used schematic diagrams to plan work.
Lead Mentor of Team
Top Salesman of the year and month
Top Performance award of the year
Oshkosh Corp. - Service Technician Salt Lake City, UT, 12/2012 - 12/2013
Repaired and performed troubleshooting for microwaves, dishwashers, washers, dryers & refrigerator equipment.
Demonstrated increased knowledge of company products and equipment.
Followed standards and procedures to maintain safe work environment.
Provided outstanding customer service.
Maintained positive relationships with all customers.
Followed company procedures to maintain work environment in a neat and orderly condition.
Gained knowledge of standard equipment, including manufacturer repair guidelines.
Adhered to safety protocols and policies to reduce workplace hazards.
Inspected equipment to diagnose operational issues.
Assisted team members with troubleshooting and diagnostics.
Explained findings to customers and outlined repair or service options.
Evaluated systems according to predetermined checklist and noted issues.
Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
Requisitioned new supplies and equipment.
Supported technicians in equipment maintenance and repair.
Used schematic diagrams to plan work.
Accurately read, understood, and carried out written instructions.
Communicated operational issues and changes to supervisor on regular basis.
Serviced microwaves, washer, dryers, dishwashers & refrigerator equipment to ensure expedient repair and minimal downtime.
Midwest Health - Maintenance Supervisor Clinton, OK, 08/2008 - 09/2012
243 unit property.
Set up maintenance procedures.
Diagnosed and repaired plumbing and electrical problems.
Troubleshot and repaired A/C units.
Boiler repair.
Ordered supplies and maintained shop.
Issued work orders to staff and insured that work was completed in a satisfactory manner.
Supervised daily operations, including employee performance, preventive maintenance and safety.
Established and documented protocols for preventive maintenance procedures.
Provided guidance to management regarding project bids for onsite improvements.
Managed efficient teams of up to 4 employees.
Procured information from various vendors to ensure cost-effective purchasing.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Monitored priorities and liaised between maintenance team and management.
Maintained positive relationships with all customers.
Inspected machine parts for conformance to product specifications.
Followed company procedures to maintain work environment in a neat and orderly condition.
Followed standards and procedures to maintain safe work environment.
Communicated operational issues and changes to supervisor on regular basis.
Used schematic diagrams to plan work.
Accurately read, understood, and carried out written instructions.
Provided outstanding customer service.
Coordinated and monitored vendor maintenance for large repairs.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
