Dynamic Service Technician with 6 years of experience in service-oriented roles. Skilled in scheduled, emergency and preventive maintenance and repairs. Known for best-in-class work and reliability.
I provide world class customer service, with also giving customer opinions on the lastest invaded products that will make they're life more convenient.
Install and service alarm systems on a alarm.com platform.
I also check my schedule week out and make sure I was stock, but also prepared myself for more service calls or install as I am on call with my company.
I am in charge of my inventory and my weekly self count that I would show the owner of the company via Excel sheet.
I order inventory on Mondays and pick up Tuesday from waves electronics or other vendors..
I would clean and check my company van and maintenance as needed and time permits.
I would also show up to the customer's home 15 minutes early at the schedule time, at times I will call the customer a day in advance to see if I could go earlier on first job so I would clear the schedule for the week for more calls to be put on the week.
I show my customers how to navigate the app and use cool features that will make their lives more convenient.
I show will show customers how to use their system and made sure they felt comfortable. I always clean up after myself to make sure no tools were left behind but also to treat customer's home as if it mine before showing how to use the system in full.
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