Courteous and prompt Field Service Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner.
Installed and repaired Espresso, Cappuccino, Brewers, Grinders, Juicers for companies such as Starbucks, Caribou Coffee, Dunn Bros, Panera Bread Company, Cheesecake Factory, Ext. Explained company offerings to promote products and services to clients.Documented and reported each installation in company log book.Responded to corrective maintenance requests and alarms in a timely manner.Maintained spare equipment and parts and managed inventory.Supplied technical and customer service support by phone and in person.
Starbucks Mastrena and clover
Frankie Evolution and Symphinia
Lemon X Juicers
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