Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Courteous and prompt Field Service Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner.

  • Customer service-oriented
  • Strong attention to detail
  • Troubleshooting
  • Responsible and reliable
  • Excellent problem solver
  • Self-starter
  • Decisive
Service Technician, 09/2014 - 2016
Aramark Corp. Temple, TX,

Installed and repaired Espresso, Cappuccino, Brewers, Grinders, Juicers for companies such as Starbucks, Caribou Coffee, Dunn Bros, Panera Bread Company, Cheesecake Factory, Ext. Explained company offerings to promote products and services to clients.Documented and reported each installation in company log book.Responded to corrective maintenance requests and alarms in a timely manner.Maintained spare equipment and parts and managed inventory.Supplied technical and customer service support by phone and in person.

Sales and Marketing Manager, 02/2012 - 09/2014
Right At Home Tampa, FL,
  • Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
  • Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
Supervisor, 09/2011 - 10/2012
General Dynamics Ordnance And Tactical Systems Sacramento, CA,
  • Conduct feasibility studies for the construction of facilities, such as water supply systems, run-off collection networks, water and wastewater treatment plants, or wastewater collection systems.
  • Design pumping systems, pumping stations, pipelines, force mains, or sewers for the collection of wastewater.
  • Design or select equipment for use in wastewater processing to ensure compliance with government standards.
  • Identify design alternatives for the development of new water resources.
  • Perform hydraulic analyses of water supply systems or water distribution networks to model flow characteristics, test for pressure losses, or to identify opportunities to mitigate risks and improve operational efficiency.
  • Conduct cost-benefit analyses for the construction of water supply systems, run-off collection networks, water and wastewater treatment plants, or wastewater collection systems.
  • Write technical reports or publications related to water resources development or water use efficiency.
  • Develop plans for new water resources or water efficiency programs.
  • Analyze the efficiency of water delivery structures, such as dams, tainter gates, canals, pipes, penstocks, or cofferdams.
Owner, Operator, 01/1998 - 03/2012
Evans Distribution Company Madison, IL,
  • Observe workers to detect inefficient or unsafe work procedures or to identify problems, initiating corrective action as necessary.
  • Prepare and maintain time or payroll reports, as well as details of personnel actions, such as performance evaluations, hires, promotions, or disciplinary actions.
  • Read inventory records, customer orders, or shipping schedules to determine required activities.
  • Requisition or purchase supplies, such as insecticides, machine parts or lubricants, or tools.
  • Plan or schedule logging operations, such as felling or bucking trees or grading, sorting, yarding, or loading logs.
  • Change logging operations or methods to eliminate unsafe conditions.
  • Train workers in tree felling or bucking, operation of tractors or loading machines, yarding or loading techniques, or safety regulations.
  • Determine logging operation methods, crew sizes, or equipment requirements, conferring with mill, company, or forestry officials as necessary.
  • Assign to workers duties such as trees to be cut, cutting sequences and specifications, or loading of trucks, railcars, or rafts.
  • Supervise or coordinate the activities of workers engaged in logging operations or silvicultural operations.
Associate of Applied Science: electronics and computer engineering, Expected in Dec 2013
- ,
electronics and computer engineering ITT Tech Springfield, Mo Licensing: Water/Waste water Treatment and Distribution May 2012 Department Of Natural Resources Springfield, Mo
: Tech, Expected in 2015
Certifications - Friedly, Mn

Starbucks Mastrena and clover

Frankie Evolution and Symphinia

Fetco Brewers

Bunn Brewers


Lemon X Juicers

commodities, Resolve customer complaints, clients, customer service, Decision Making, delivery, Electronics, feasibility studies, government, inventory, Listening, logging operations, logging, logging operations, Marketing, Mechanical, mill, Natural Resources, networks, organizing, payroll, personnel, Speaking, publications, Read, real estate, Repairing, safety, selling, Sales, shipping, sorting, Troubleshooting, wastewater treatment, water Treatment

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Certifications

Job Titles Held:

  • Service Technician
  • Sales and Marketing Manager
  • Supervisor
  • Owner, Operator


  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: