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Service Technician Resume Example

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SERVICE TECHNICIAN
Summary

Dynamic Service Technician with 10 years of experience in service-oriented roles. Skilled in scheduled, emergency and preventive maintenance and repairs. Known for best-in-class work and reliability.

Skills
  • Diagnostics expertise
  • Component troubleshooting
  • Troubleshooting and analysis
  • Hand tool expertise
  • Power tool mastery
  • Testing and analysis
  • Mechanical abilities
  • Preventive maintenance
  • Troubleshooting skills
  • Component repairs
  • Welding skills
  • Troubleshooting and diagnostics
Experience
Company Name | City, StateService Technician08/2012 - 10/2020
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Offered repair or service options to help customers make decisions.
  • Tracked all changes and actions in computer-based documentation system.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Inspected machinery and components to troubleshoot operations.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Streamlined preventive maintenance repair processes to support timely completion.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Facilitated new team member training on service processes to increase productivity.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Tested components, assemblies and systems to diagnose problems.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Completed daily appointment schedule to drive quality and timely service.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Company Name | City, StateTransportation Driver11/2019 - 08/2020
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Achieved consistently high customer scores due to exceptional service.
  • Transported clients to specified destinations safely and on-time.
  • Transported clients to events and programs according to activity schedule.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Delivered goods and services to customers on time and in excellent condition.
  • Saved over $1000 in potential vehicle repair costs by performing safety and maintenance checks.
  • Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Documented daily mileage, gas and other data to computer.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
Company Name | City, StateAuto Detailer03/2012 - 08/2012
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Vacuumed car interiors to remove any dirt and debris.
  • Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
  • Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
  • Cleaned cars both externally and internally by hand or by use of buffing wheel and pressure washer equipment and chemicals..
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
  • Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
  • Washed various vehicles each day for Ken Vance Hyundai dealership.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Company Name | City, StateService Technician11/2011 - 03/2012
  • Offered repair or service options to help customers make decisions.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Inspected machinery and components to troubleshoot operations.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Streamlined preventive maintenance repair processes to support timely completion.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Tested components, assemblies and systems to diagnose problems.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Education and Training
Chippewa Valley Technical College | City, StateTechnical Diploma in Automotive Mechanics06/2009
North High School | CityHigh School Diploma05/2007
Additional Information

I am also interested in getting a auction license and dealer license, so i can open a Auto Repair and Auto Dealership. I love buying, selling and fixing used vehicles for a side hustle. I've been doing this since graduation of 2009.

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Resume Overview

School Attended

  • Chippewa Valley Technical College
  • North High School

Job Titles Held:

  • Service Technician
  • Transportation Driver
  • Auto Detailer

Degrees

  • Technical Diploma in Automotive Mechanics
    High School Diploma

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