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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dependable Service Technician skilled at building client loyalty and maintaining service standards. Highly trained in repair work and maintenance tasks. Diagnoses issues quickly to determine appropriate solutions. Hardworking Oil&Gas experience, skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.

Willing to work long hours in all weather conditions. Willing to learn new skills.

Skills
  • Oil&Gas component troubleshooting
  • Mechanical abilities
  • Diagnostics expertise
  • Testing and analysis
  • Hand tool expertise
  • Project oversight
  • Troubleshooting skills
  • Welding skills
  • Worksite preparation
  • Following safety practices
  • Taking precise measurements
  • Estimating abilities
  • Heavy equipment operations
  • Managing crews
  • Business and Operations Management.
  • Water pump operations.
  • Computer skills
  • Flowing wells and gathering data.
Experience
Service Technician, 01/2021 to Current
Brink's IncorporatedCincinnati, OH,
  • Performed in-depth training on commonly-serviced equipment, systems and components.
  • Completed preventive maintenance and unscheduled service needs to HVAC equipment in optimal condition.
  • Traveled to a customer's home on pre-set appointment using company vehicle.
  • Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
  • Engaged with customers to deliver outstanding customer services and secure repeat business.
  • Logged services performed in service ticket system accurately.
  • Conducted reactive service appointments to diagnose and fix problems.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Installed new components or replaced defective parts to restore functionality.
Water Technician/Chemical Operator, 06/2018 to 01/2021
Waterway SolutionsCity, STATE,
  • Adhered to all safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents.
  • Checked work areas to detect leaks and equipment malfunctions to promote safe operating conditions.
  • Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
  • Observed gauges, recording instruments and flowmeters to maintain specified conditions.
  • Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated 12" and 10" high head water pumps and pumped water through filter pods to location that could be up to 8 miles away through 12" layflat hose.
  • Rigged up manifold setup with 4" hoses to storage tanks. While monitored tanks levels during fracking operations to ensure frac would not run out of water.
  • Operated chemical trailers. which included added different chemicals in mixing tubs at correct blend to ensure correct viscosity,while monitoring water levels in tanks. At end of shift made sure all paperwork was correct and chemical levels were checked.
  • Operated loaders, skid steers on locations.
Hotshot Driver, 01/2015 to 06/2018
Richardson TruckingCity, STATE,
  • Secured materials and equipment for transport to prevent damage to goods during transit.
  • Inspected vehicles regularly for damage and wear and tear, providing reports to supervisor of findings.
  • Utilized organizational and trip planning talents to map out best delivery routes.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
Area Manager/Safety Coordinator, 01/2007 to 01/2015
Arctic Energy ServicesCity, STATE,
  • Trained new and current employees on ways to reduce incidents and eliminate hazards.
  • Investigated safety incidents and drafted reports detailing results.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Sustained safety protocol, ensuring proper, cost-effective and safe handling usage of equipment and materials.
  • Developed company safety plans to reduce safety problems and associated expenses.
  • Supervised 12 employees, ensuring optimal productivity.
  • Overseen rig ups on Oil&Gas locations for welltest and water transfer. Rig up/install 1502 iron to separators/heater treaters. Operated high pressure separators that separate sand, water, oil, gas in all weather conditions.
  • Manned high pressure manifold's during drilling operations.
  • Flowed wells back and monitored oil/water levels while making sure all hourly paperwork was filed and correct using excel and word.
  • Overseen and worked with welders in shop in building and designing new equipment for field operations.
  • Operated heavy equipment.
  • Operated rig heaters in cold weather.
  • Trained new hire employees in safety orientation, and certified them to run equipment.
Education and Training
High School Diploma: , Expected in 05/2006
Penn Foster Career School - Scranton, PA
GPA:

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Service Technician
  • Water Technician/Chemical Operator
  • Hotshot Driver
  • Area Manager/Safety Coordinator

Degrees

  • High School Diploma

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