Service Repair Coordinator Resume Example
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SERVICE REPAIR COORDINATOR
Professional Summary
Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. SUMMARY OF QUALIFICATIONS More than eight years experience in the administrative and clerical industry. Highly skilled at maintaining a customer service philosophy with an ability to identify the needs and concerns of customers and resolve problems that arise. Experience working in a fast paced environment overseeing multiple projects. Strategic thinker, team player, energetic and committed to learning. Strong computer software skills: Microsoft Word, Excel, PowerPoint, Access, Quickbooks Notary Public
Work Experience
Service Repair Coordinator01/2012 to 01/2013Aspen Skiing Company, L.L.C.Aspen , CO
- Reduced 60 & 90 day accounts receivable from over $120,000 to under $20,000 within 120 days.
- Answered inbound phone calls, recorded information/messages and routed accordingly.
- Contacted customers/vendors as needed by sales & production department.
- Entered data in the payroll computing systems while updating vacation time taken.
- Prepared and drafted correspondence as needed.
- Managed new hire paperwork & maintain employee files.
- Managed all filing systems.
- Entered all contracts/work orders & built job files as necessary.
- Filed any NTO's, Lien Claims, etc.
- as necessary.
Executive Assistant01/2009 to 01/2011Interior ArchitectsIrvine , CA
- Implemented processes that saved time and increased work productivity Arranged appropriate travel, agendas, necessary contacts and pertinent information.
- Promptly responded to general inquiries from members, staff and clients via mail, e-mail, and fax.
- Handled and distributed all incoming and outgoing mail.
- Developed and maintained positive customer relationships through effective communication.
- Investigated issues and problems and issued responses to urgent requests.
- Assisted the President in compiling and computing payroll data.
Administrative Assistant01/2005 to 01/2009My EBrezeCity , STATE
- Effectively helped launch and market the eBay consignment store.
- Developed company's first incentive performance plan which motivated staff and resulted in a 23% increase in sales.
- Recruited and hired five new staff members as company grew.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Presented company goals and objectives to new principals.
Education and Training
Associate of ScienceEdison State College
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Resume Overview
School Attended
- Edison State College
Job Titles Held:
- Service Repair Coordinator
- Executive Assistant
- Administrative Assistant
Degrees
- Associate of Science
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