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Service Repair Coordinator Resume Example

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SERVICE REPAIR COORDINATOR
Professional Summary
Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. SUMMARY OF QUALIFICATIONS More than eight years experience in the administrative and clerical industry. Highly skilled at maintaining a customer service philosophy with an ability to identify the needs and concerns of customers and resolve problems that arise. Experience working in a fast paced environment overseeing multiple projects. Strategic thinker, team player, energetic and committed to learning. Strong computer software skills: Microsoft Word, Excel, PowerPoint, Access, Quickbooks Notary Public
Work Experience
Service Repair Coordinator01/2012 to 01/2013Sutter RoofingFt Myers, FL
  • Reduced 60 & 90 day accounts receivable from over $120,000 to under $20,000 within 120 days.
  • Answered inbound phone calls, recorded information/messages and routed accordingly.
  • Contacted customers/vendors as needed by sales & production department.
  • Entered data in the payroll computing systems while updating vacation time taken.
  • Prepared and drafted correspondence as needed.
  • Managed new hire paperwork & maintain employee files.
  • Managed all filing systems.
  • Entered all contracts/work orders & built job files as necessary.
  • Filed any NTO's, Lien Claims, etc.
  • as necessary.
Executive Assistant01/2009 to 01/2011Vintech AudioDover, FL
  • Implemented processes that saved time and increased work productivity Arranged appropriate travel, agendas, necessary contacts and pertinent information.
  • Promptly responded to general inquiries from members, staff and clients via mail, e-mail, and fax.
  • Handled and distributed all incoming and outgoing mail.
  • Developed and maintained positive customer relationships through effective communication.
  • Investigated issues and problems and issued responses to urgent requests.
  • Assisted the President in compiling and computing payroll data.
Administrative Assistant01/2005 to 01/2009My eBrezePhiladelphia, PA
  • Effectively helped launch and market the eBay consignment store.
  • Developed company's first incentive performance plan which motivated staff and resulted in a 23% increase in sales.
  • Recruited and hired five new staff members as company grew.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Presented company goals and objectives to new principals.
Education and Training
Associate of ScienceEdison State College
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Resume Overview

Companies Worked For:

  • Sutter Roofing
  • Vintech Audio
  • My eBreze

School Attended

  • Edison State College

Job Titles Held:

  • Service Repair Coordinator
  • Executive Assistant
  • Administrative Assistant

Degrees

  • Associate of Science

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