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service line coordinator resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Experienced Service Line Coordinator with extensive knowledge of surgical operations, surgical instruments and related patient care equipment and supplies. Superb time management and organizational abilities. Skilled at quickly learning new processes and technologies. Detail-oriented with proven track record of performing variety of operation related tasks efficiently and effectively. Reliable and responsible with 4+ years of experience in surgical coordination. Exceptional skills in troubleshooting, multitasking, and communication. Eagerly tackles new responsibilities and builds upon skills. Works independently or as part of team.

Skills
  • Strong Knowledge of Surgical Operation
  • Strong Knowledge of Medical Terminology
  • Staff Supervision
  • Project Leading Experience
  • Coordinating Daily Operations
  • Ability to Work Under Pressure
  • Retains and Utilizes Information Quickly
  • Highly Organized
  • Detail-Oriented
  • Problem-Solving
  • Time Management
  • Critical Thinking
  • Advance Communication
  • Computer Skills: Microsoft, Excel, Epic, OR Manager, Impress, Maestro, SPM
Experience
11/2021 to Current
Service Line Coordinator Cleveland Clinic Brooklyn, OH,
  • Responsible for ensuring the final coordination of all outstanding product deliveries to the Operating Rooms, including vendor supplied instrument sets
  • Provides supervision and direction to Service Line Resource Technician as related to sterile item requests and delivery timelines
  • Works closely with CSPS Clinical Operations, OR Nursing Team Leaders, Nursing Staff and Medical Reps to evaluate daily unmet instrument and supply needs, sourcing alternate product when appropriate
  • Acts as a central point of contact for Operating Rooms in assigned service when challenges occur before, during, and after procedure completion
  • Responsible for resolving issues efficiently supporting the continued availability of instruments for patient use
  • Develops and maintains working relationships with CSPS Materials Management and Nursing Team Leaders to facilitate cross functional support teams
  • Participates in Service Line Update Meetings; responsible for collecting and compiling documentation on incidents, providing project status updates, identifying opportunities for improvement in existing workflows, and other topics relevant to improving the Service Line for Operating Rooms.
08/2019 to 11/2021
Perioperative Core Technician Tufts Medical Center City, STATE,
  • Provides ancillary services to the Operating Room Surgical team as delegated by RN
  • Sets up operating rooms and assists the surgical team in patient prep and positioning by utilizing proper body mechanics and maintains proper body alignment
  • Assists Circulating Nurse and Scrub in obtaining supplies, equipment, and opening of operating room as necessary
  • Assists Nurse and SPD Leadership in procuring implants and loaner trays
  • Prepares for next day surgical cases by picking supplies and add to case cart to enhance efficiency on day of surgery
  • Ensures case carts have been correctly picked and Doctors have the supplies, instruments and equipment needed to complete surgical procedures for same day/next day cases
  • Responsible for updating Surgeons preference cards
  • Orders and Procures Tissue / Implants and special products for Surgeons
  • Responsible for managing/reviewing inventory that needs to be eliminated or added through Surgical Value Analysis Committee
  • Collaborates with other members of the health care team to resolve surgical care issues that arise, enhance surgical care, and conduct process improvement
  • Follows established hospital infection control and safety procedures utilizing standard precautions.
07/2017 to 08/2019
Certified Sterile Processing Technician Tufts Medical Center City, STATE,
  • Following manufacturers IFUs for processing and sterilization of all instruments used throughout the hospital and operating room
  • Assembling instrumentation for sterilization following the set / count instruction sheet
  • Documenting and monitoring sterilization processes that affect the achievement of sterility
  • Loading, monitoring, operating different kinds of cleaning and sterilization equipment
  • Knowledgeable with general and specialty instrumentation
  • Able to meet deadlines, prioritize tasks and handle changing environment and assignments
  • Communicates OR and clinic needs effectively to CPD Supervisors and staff
  • Assembles case carts with supplies and instruments as it pertains to the surgery schedule, and availability to sterile instrumentation to operating room
  • Stays abreast of changes in OR schedule and adapts workflow accordingly
  • Sets priorities and realistic timeline for processing and decontamination to ensure timely delivery of instrumentation for same day and next day surgeries
  • Collaborates with Operating Room Nurses and Technicians regarding changes in instrumentation and product requests
  • Assures completion of case carts according to preference cards
  • Ability to assess surgical schedule with scheduled procedure report to ensure appropriate case cart selection
  • Assists the OR with emergency add-ons, turnovers, IUSS loads, and other various time sensitive tasks
  • Precepts new employees, travelers, and students on case pick, assembly, sterilization and decontamination area
  • Provides on-site support for the reprocessing of flexible endoscopes and related devices and equipment in Endoscopy procedural areas in compliance with manufacturers' instructions and or hospital policy
  • Maintains and verifies compliance with all appropriate logbook entries
  • Cleans, disinfects, or calibrates scopes or other endoscopic instruments according to manufacturer recommendations and facility standards
  • Performs safety checks to verify proper equipment functioning.
Education
Expected in 12/2016 to to
Central Sterile Processing Program:
North Shore Community College - ,
GPA:
Expected in 06/2010 to to
High School Diploma Graduate:
Lynn Classical High School - ,
GPA:
Certifications
  • Certified Registered Central Sterile Processing through HSPCA (previously IAHCSMM)
Accomplishments
  • Tufts Medical Center 'Awesome Award' June 2019
  • Tufts Medical Center ‘Awesome Award’ April 2018

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Resume Overview

School Attended

  • North Shore Community College
  • Lynn Classical High School

Job Titles Held:

  • Service Line Coordinator
  • Perioperative Core Technician
  • Certified Sterile Processing Technician

Degrees

  • Central Sterile Processing Program
  • High School Diploma Graduate

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