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Service Coordinator Resume Example

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SERVICE COORDINATOR
Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Punctual with team-oriented mentality. Good people skills. I learn fast and am able to learn my products well and can give recommendations based on consumer needs.

I have a background in customer service, housekeeping and working with adults with disabilities. I can adapt to my surrounding to get things done. I do well under pressure. Casey's has several rushes of customers coming in all at once. I did a great job at getting people threw in a decent amount of time with minimal waiting.

Skills
  • Liquor regulations and compliance
  • Payment processing
  • Cash drawer balancing
  • POS systems
  • Customer greeting
  • Coin counting
  • Cash management
  • ID verification
  • Customer order recording
  • Credit and cash transactions
  • Cash register operation
  • Ongoing client support
  • Accurate recordkeeping
  • Care planning
  • Program coordination
  • Interdisciplinary teamwork
  • Patient assessments
  • Skill building
  • Practice management
  • Financial administration
  • Inventory tracking
  • Sales monitoring
  • Product and service knowledge
  • Inventory management
Experience
Service Coordinator|Central Iowa Residential Services Inc. - Marshalltown, IA|04/2015 - Current
  • Monitored documentation procedures to maintain consistent policies and current records.
  • Solicited feedback from staff to improve existing programs.
  • Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans.
  • Identified and contacted appropriate community resources on behalf of clients.
  • Coordinated wide range of services for multiple individuals and families.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Observed safety protocols to minimize accidents and spread of disease.
  • Evaluated patient behavior and reported changes to clinical team.
  • Collaborated with social workers to support patients.
  • Recommended improved life choices to enhance client outcomes.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • I help them pay bills and budget their monthly expenses.
  • I coordinate grocery shopping and meal planning. I help ensure they do daily task like showering and cleaning.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Transported clients to locations such as medical appointments and day programs to maintain social connections and meet medical needs.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted several residents, aged 18 to early 60's with daily needs, including personal hygiene, dressing.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Transported patients to and from medical, dental and personal care appointments.
  • Took and recorded patient temperature, and blood pressure to monitor health statistics.
  • Engaged client in physical and mental activities to sustain quality of life.
Cashier/Cook's Assistant|Casey's General Stores Inc. - Marshalltown, IA|02/2018 - 04/2018
  • Ran the register
  • Preformed the cleaning duties(cleaning counters, sweeping mopping the floors,
  • Stocked items when needed
  • Counted money to do drops
  • Stocked the freezers and coolers
  • Provided customer service
  • Attended all store meetings
  • Let management know when there was an issues with equipment
  • Proofed and backed sub bread
  • Prepared the donuts using the donut machine
  • Prepared the full menu of food provided
  • Tore apart and cleaned the ice cream machine, stove and friers when need and put them back together
Housekeeper/Laundry Worker|Grandview Heights Nursing Home - Marshalltown, CA|02/2014 - 04/2015
  • Swept and damp-mopped private stairways and hallways.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Swept and vacuumed floors, hallways and stairwells.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Reported all maintenance issues to the housekeeping supervisor.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
  • Collected soiled linens and clothing and delivered clean loads by using carts.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Adhered to safety practices to decrease laundry-related accidents.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Maintained correct equipment settings such as spin speed, temperature and fill level to avoid machine issues and stoppage. Worked with technician to correct malfunctions.
  • Applied specific treatments to handle different types of stains.
  • Reported issues with washing machine, dryer and other laundry equipment to maintenance staff.
  • Loaded soiled items into washing machines and operated using appropriate settings and detergent to clean.
  • Completed orders for clean linens by working quickly to meet deadlines.
  • Separated and sorted dirty laundry.
  • Folded and stacked items such as sheets, towels and blankets.
Cashier/2nd Assistant|ShyleanfryersPerformedCasey's General Stores Inc. - Marshalltown, IA|04/2010 - 02/2014
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Did the books every other weekend and a couple mornings a week( counted the money for the day organized receipts ensure all things matched up)
  • Inventoried cigarettes and alcohol each morning.
  • Did the order when needed
  • Did all cashier and kitchen jobs including running the register and doing all requires cleaning, making pizza, subs, and donuts when needed
Education and Training
Marshalltown High School||Marshalltown, IA|05/2011High School Diploma
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Resume Overview

Companies Worked For:

  • Central Iowa Residential Services Inc.
  • Casey's General Stores Inc.
  • Grandview Heights Nursing Home
  • ShyleanfryersPerformedCasey's General Stores Inc.

School Attended

  • Marshalltown High School

Job Titles Held:

  • Service Coordinator
  • Cashier/Cook's Assistant
  • Housekeeper/Laundry Worker
  • Cashier/2nd Assistant

Degrees

  • High School Diploma

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