Service Coordinator Resume Example
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SERVICE COORDINATOR
Summary
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Punctual with team-oriented mentality. Good people skills. I learn fast and am able to learn my products well and can give recommendations based on consumer needs.
I have a background in customer service, housekeeping and working with adults with disabilities. I can adapt to my surrounding to get things done. I do well under pressure. Casey's has several rushes of customers coming in all at once. I did a great job at getting people threw in a decent amount of time with minimal waiting.
Skills
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Experience
Service Coordinator|Agreeya Solutions - Redmond , WA|04/2015 - Current
- Monitored documentation procedures to maintain consistent policies and current records.
- Solicited feedback from staff to improve existing programs.
- Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans.
- Identified and contacted appropriate community resources on behalf of clients.
- Coordinated wide range of services for multiple individuals and families.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Observed safety protocols to minimize accidents and spread of disease.
- Evaluated patient behavior and reported changes to clinical team.
- Collaborated with social workers to support patients.
- Recommended improved life choices to enhance client outcomes.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- I help them pay bills and budget their monthly expenses.
- I coordinate grocery shopping and meal planning. I help ensure they do daily task like showering and cleaning.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters.
- Worked to improve patient outlook and daily living through compassionate care.
- Transported clients to locations such as medical appointments and day programs to maintain social connections and meet medical needs.
- Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Assisted several residents, aged 18 to early 60's with daily needs, including personal hygiene, dressing.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Transported patients to and from medical, dental and personal care appointments.
- Took and recorded patient temperature, and blood pressure to monitor health statistics.
- Engaged client in physical and mental activities to sustain quality of life.
Cashier/Cook's Assistant|Casey's General Stores Inc. - City , STATE|02/2018 - 04/2018
- Ran the register
- Preformed the cleaning duties(cleaning counters, sweeping mopping the floors,
- Stocked items when needed
- Counted money to do drops
- Stocked the freezers and coolers
- Provided customer service
- Attended all store meetings
- Let management know when there was an issues with equipment
- Proofed and backed sub bread
- Prepared the donuts using the donut machine
- Prepared the full menu of food provided
- Tore apart and cleaned the ice cream machine, stove and friers when need and put them back together
Housekeeper/Laundry Worker|Grandview Heights Nursing Home - City , STATE|02/2014 - 04/2015
- Swept and damp-mopped private stairways and hallways.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Swept and vacuumed floors, hallways and stairwells.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Dusted ceiling air conditioning diffusers and ventilation systems.
- Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Collected trash from premises and removed to designated areas to alleviate bad odors.
- Reported all maintenance issues to the housekeeping supervisor.
- Kept utility sink rooms in clean, neat and orderly condition.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Hand dusted and wiped clean office furniture, fixtures and window sills.
- Provided deep cleaning services for areas in need of additional sanitation.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
- Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
- Collected soiled linens and clothing and delivered clean loads by using carts.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Adhered to safety practices to decrease laundry-related accidents.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Maintained correct equipment settings such as spin speed, temperature and fill level to avoid machine issues and stoppage. Worked with technician to correct malfunctions.
- Applied specific treatments to handle different types of stains.
- Reported issues with washing machine, dryer and other laundry equipment to maintenance staff.
- Loaded soiled items into washing machines and operated using appropriate settings and detergent to clean.
- Completed orders for clean linens by working quickly to meet deadlines.
- Separated and sorted dirty laundry.
- Folded and stacked items such as sheets, towels and blankets.
Cashier/2nd Assistant|ShyleanfryersPerformedCasey's General Stores Inc. - City , STATE|04/2010 - 02/2014
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
- Did the books every other weekend and a couple mornings a week( counted the money for the day organized receipts ensure all things matched up)
- Inventoried cigarettes and alcohol each morning.
- Did the order when needed
- Did all cashier and kitchen jobs including running the register and doing all requires cleaning, making pizza, subs, and donuts when needed
Education and Training
Marshalltown High School||City, State|05/2011High School Diploma
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Resume Overview
School Attended
- Marshalltown High School
Job Titles Held:
- Service Coordinator
- Cashier/Cook's Assistant
- Housekeeper/Laundry Worker
- Cashier/2nd Assistant
Degrees
- High School Diploma
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