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service coordinator resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Team-oriented Service Coordinator with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies. Driven and dedicated to supporting others while progressing through treatment by advocating for the individual as well as setting up supports during treatment and in perpetration for discharge.

Skill Highlights
  • Superior communication skills
  • Attentive listener
  • Team player
  • Certified in Safe Crisis Management
  • Fast learner
  • Certified in first aid and CPR
  • Compose treatment plans, safety assessments and safety plans
  • Conduct meetings
  • Complete plan of cares
  • Complete progress notes, critical incident reports, HCSIS reports and reportable incident reports
  • Completed medication administration training
  • Communicate with community resources
  • Set up aftercare services
  • Natural leader
  • Knowledge in regards to diagnosis
Accomplishments

Effectively managed caseloads of more than 26 clients at any given time.

Received the STAR award; employee of the month.

Received several mission pins; nominations given by peers.

Received TSS of the month.

Professional Experience
Service Coordinator , 08/2009 to Current
BearcomBeaumont, TX,

Job duties include but are not limited to;

Charted and recorded information in client files.

Effectively managed time and caseloads of more than 26 clients at any given time.

Worked with adolescents with mental health diagnosis as well as sexually aggressive youth.

Quickly responded to crisis situations when severe mental health and behavioral issues arose.

Efficiently gathered information from families and social services agencies to inform development of treatment plans.

Collaborated closely with treatment team to appropriately coordinate client care services.

Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.

Referred clients to other programs and community agencies to enhance treatment processes.

Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.

Worked closley with counties, JPO and CYS.

Attended court hearings as well as testified at hearings in regards to the individuals progress.

Conducted authorization meetings, initial treatment plan meetings, 28 day review meetings, discharge meetings and emergency treatment plan meetings.




Shift Manager, 03/2007 to 08/2009
VacasaWolfeboro, NH,

Charted and recorded information in client files.

Tracked client movement on and off the unit by documenting times and destinations of client.

Quickly responded to crisis situations when severe mental health and behavioral issues arose.

Collaborated closely with treatment team to appropriately coordinate client care services.

Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.

Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.

Guided clients in understanding illnesses and treatment plans.

Administered medication to patients presenting serious risk of danger to themselves or others.

Residential Manager, 02/2008 to 04/2008
Universal Health ServicesLancaster, PA,

Same job duties as shift manager. In addition to those duties;


Completed 24 hour on call duties one time per month including but not limited to finding staff coverage and responding to crisis situations such as restraints and runaways.


Supervised up to 10 staff.


General managerial duties such as scheduling and hiring.

Therapeutic Support Staff, 03/2007 to 02/2008
Beacon Light Behavioral Health SystemsCity, STATE,

Implemented treatment objectives.

Completed progress notes.

Engaged the individual in activities in the home setting as well as the community.

Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.

Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.

Mental Retardation Technician, 05/2006 to 02/2007
Beacon Light Behavioral Health SystemsCity, STATE,

Charted and recorded information in client files.

Quickly responded to crisis situations when severe mental health and behavioral issues arose.

Tracked client movement on and off the unit by documenting times and destinations of clients.

Administered medication to patients presenting serious risk of danger to themselves and others.

Collaborated closely with treatment team to appropriately coordinate client care services.

Education and Training
Bachelor of Science: Rehabilitative Science/Concentration in Developmental Disabilities, Expected in 2006
Clarion University of Pennsylvania - Clarion, PA
GPA:

Member of Rehab Science Club

Member of the Clarion University Track and Field Team.

Hall Council Vice President and Secretary

Participated in Mary Walter's Leadership Development Series

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Resume Overview

School Attended

  • Clarion University of Pennsylvania

Job Titles Held:

  • Service Coordinator
  • Shift Manager
  • Residential Manager
  • Therapeutic Support Staff
  • Mental Retardation Technician

Degrees

  • Bachelor of Science

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