Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Skills
Leadership
Trainer
Self Motivated
Customer Relation
High Energy Attitude
Employee Coaching
Data Entry
Team Oriented
Detail Oriented
People Oriented
Education and Training
Mark Keppel High SchoolAlhambra, CAExpected in ā āHigh School Diploma: - GPA:
Experience
H&H Chevrolet - Service Advisor Omaha, NE, 02/2010 - 06/2020
Explained amount for expected services and provided detailed answers to customer questions.
Delivered service and support to each customer, paving way for future business opportunities.
Informed customers about all product lines and services offered by company.
Trained new employees on procedures and policies to maximize team performance.
Capitalized on opportunities to enhance customer experiences and bring in repeat business.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
The Body Shop - Sales Consultant San Diego, CA, 08/2007 - 01/2010
Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
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