I am a business professional with successful experience working in different areas of the retail industry to include Information Technology (IT), Human Resources (HRIS Programmer), Automotive (Service Advisor), Mail (Owner/Manager), and Embroidery (Owner/Manager).
Proficient [job title] looking for an opportunity to use my knowledge and experience to help grow a [job category] company.
Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
Hard-working, entry-level [job title], looking to apply my education and experience to a job in [job category]. Areas of proficiency include [skills].
Competent [Job Title] equipped with solid time management and interpersonal skills. Seeking an entry level position in the human resources field.
Typing (70 wpm)
General Office Skills
Familiar with Microsoft Products
Store opening and closing procedures
Accurate cash handling
Installed/Updated Software/Hardware on PC's
Entrusted with Confidential data and information
Provided consultation between IT/System Users
SQL Server 2000
Wrote a Retail Importer System in which daily transactional data was extracted from multiple text files to tables from over 800 stores in multiple states. This process ran daily and ensured that management was able to generate accurate reports in order to make more informed business decisions, and based on the progress of the company's sales, what needed to be done, if anything, to increase sales for the continued future growth of the company.
Automated and created Scan forms for the Human Resources benefit's open-enrollment process which included a routine that checked for discrepancies in data resulting from the inaccurate input from each employee's scan form provided by the company. This process resulted in 100% accurate results prior to the data being up uploaded into the main system. It also ensured that each employee received the correct benefits that they were entitled to and provided a report to each employee of the system showing their past benefits as compared to their new benefits and included a cost comparison.
Service Advisor April 2014 to July 2014Don Davis Auto Group － Arlington, Texas
Service Advisor for an Automotive Dealership.
Documented customer concerns via an iPad Air Tablet for their vehicle(s) and forwarded them to the appropriate technicians for resolution.
Provided additional sales to customers based on recommended services needed in order to maintain their vehicle at optimal performance.
Owner/Manager March 2012 to May 2013Mail n Things － Keller, Texas
Owned and operated a Mail Retail business and its POS system where customers were provided a place to mail their packages which included other services such as packaging, purchasing postage, and shopping for mail-related items for shipping/mailing.
Owner/Manager February 2011 to CurrentShooting Star Custom Embroidery － Fort Worth, Texas
Own and operate an Embroidery business to include creating, designing, digitizing, and embroidering logos and other designs.
Created a website to promote sales of new items.
Sr. Programmer Analyst March 2001 to July 2010Tuesday Morning Inc － Dallas, Texas
Responsible for reviewing, analyzing, designing, writing/coding, testing, supporting, documenting, and modifying/maintaining an in-house Human Resource Information System to include Compensation, Benefits (Open Enrollment), Affirmative Actions, and Employee Relations applications.
Wrote a Retail Importer System in which daily transactional data was extracted from multiple text files to tables from over 800 stores in multiple states which was used by management for business decisions.
Consulted and advised Human Resources personnel as well as other departments to define their business information reporting needs.
Managed the development of new information system reports for applications through writing, listing, modifying, and documenting procedures.
Documented procedures and provided training for management and employees.
Generated ad-hoc reports per management requests.
Provided training and support to system users.
Bachelor of Business AdministrationUniversity of North Texas － Denton, TXMinor in Administrative Management