senior tax analyst resume example with 14+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
Summary
Seeking a challenging customer service position within a financial institute.
Skills
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Accomplishments
- 10+ years of experience with Global tax accounting as a senior tax analyst.
- Exceeded targeted revenue goal year over year with excellent subject matter knowledge And customer service skills.
- Exceeded targeted client retention rate year over year.
- Achieved and maintained over 90% net promoter score based on client surveys.
- Achieved and maintained highest Product and Services rate in the district year over year.
- Achieved total product attachment rate of 120% last year and over 100% year of year.
- Achieved highest H&R Block certification.
Experience
Senior Tax Analyst, 01/2011 to Current
Department Of The Treasury – New York, NY,
Department Of The Treasury – New York, NY,
- Exceeded targeted client retention rate year over year.
- Coordinate with IRS and State Tax department to resolve client.
- Investigate and respond Clients IRS notifications.
- Individual, business and self-employment tax preparation.
- Meet greet and interviewing clients.
- Medium to high complex tax preparation.
- Helped Clients with complex tax with superior subject matter knowledge.
Interior Designer, 01/2008 to 01/2010
Hy-Vee – Washington, IA,
Hy-Vee – Washington, IA,
- Home Depot, Canada Quote sales orders for customer.
- Convert sales quotes into sales orders.
- Exceed targeted sales quote conversation rate to sales orders.
- Utilize design 20/20 software to draft customer design need.
- Top revenue generator with excellent customer service and design recommendations.
- Ability to influence customer with suggested recommendations.
Tax Analyst, 01/2006 to 01/2010
Fedex – Roanoke, VA, Canada
Fedex – Roanoke, VA, Canada
- Prepared tax returns for individuals and self-employed.
- Understand Canadian Tax laws for individual and business.
- Exceed client expectation with excellent subject matter knowledge.
- Interact with Federal and Provincial Canadian tax department.
- Ability to understand and access customers need quickly.
Education and Training
Bachelor of Science: Accounting , Expected in 2016 Lone Star College - Conroe, TX
Accounting Degree in process
Accounting Degree in process
: Interior Designer, Expected in 2009 Home Depot Corporate - Edmonton, AB
Bachelor of Science: Architecture, Expected in 2000 UET - Lahore,
BS in Architecture
BS in Architecture
Associate of Science: Quick Books Software, Expected in 2016 Lone Star College - Conroe, TX
Skills
Client support, Excellent customer service, Quick Book, Sales, Tax laws, Individual Tax, Business Tax, Microsoft Excel, Designer
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Resume Overview
School Attended
- Lone Star College
- Home Depot Corporate
- UET
- Lone Star College
Job Titles Held:
- Senior Tax Analyst
- Interior Designer
- Tax Analyst
Degrees
- Bachelor of Science
- Bachelor of Science
- Associate of Science
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