Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
  • Skilled at technical leadership, communication, and presentations. Experienced in full project life cycle from design to implementation to integration
  • Experienced in designing and coding message/event based, scalable system using REST APIs, Spring Cloud and RabbitMQ
  • Capable of ownership of the application solution and design to provide technical leadership/ guidance to the implementation teams, problem solving ability and triaging complex issues
  • Wrote blog in official DocuSign blog page to do Bulk Sending at scale,
  • 2nd runnerup in the DocuSign bugbash session
  • Active contributor to StackOverflow in answering many DocuSign APIs, Spring framework and Java queries
  • Experience with Open Source stack like Spring Framework, Spring Cloud, RabbitMQ, Maven, Ant, AspectJ
  • JAVA/J2EE/Portlets (JSR168/286), C#
  • JSP, JSF, JQuery, JavaScript, AJAX, Microservices, AngularJS, Docker
  • DocuSign ESign/Spring CM/Rooms for RealEstate, Twitter, Gmail, Sharepoint, MS Graph APIs/Power Automate
  • Tools used like Putty, RSA, Eclipse, Postman, SOAP UI, JIRA, Github, Visual Code/Studio
  • Shell Scripting
  • IBM DB2, Oracle, MS-SQL Server, MySQL, PostgreSQL, SQL Server, S3
  • Heroku, Azure, AWS
06/2016 to Current
Senior Software Engineer/Technical Architect Ibm Corporation Armonk, NY,
  • Designed and developed a JSON based rule engine solution which could assemble, parse and extract data from any GET API call and save the decorated data in any RDBMS or could be extracted to a CSV as well, and this solution could run in as a batch or as a REST Service
  • Using Docker, RabbitMQ, Spring cloud, designed and developed multiple complex event-driven based, scalable, multi-threaded distributed systems which could handle load from few 1000s to millions of requests and can be horizontally scaled on-demand
  • Design and developed a BulkSend application which helped many customers to send millions of unemployment benefits forms using DocuSign API with 1-click command line tool
  • Designed and developed the scalable message/event-driven and REST API based solution to migrate 15 million documents from one ESignature platform to another
  • Designed and developed bulk utility tool to run bulk operations on the millions of transactions using DocuSign APIs
  • Developed 50+ microservices in last one year
  • Improved system response time by ~30-40% by using SQL profiler to identify long running SQL queries and addressing them by either rewriting or adding indexes to the appropriate tables, and converting SQL queries to stored procedures
  • Learnt AWS services like AWS API Gateway to create mock API requests or to use S3 buckets to do Performance testing so that we do not have to call the real DocuSign or the other PROD APIs while testing the performance of our system
  • Designed and developed many complex backend or web-based tools and apps using Open source tools/technologies to bridge the gap between DocuSign's product features and client requirements
  • Designed and developed many Proof of Concepts, Demos using Opensource stack to help customers envision the final product post DocuSign integration in the sales/pre-sales process
  • Designing Bulk Process Engine in DocuSign REST APIs which could convert bulk copies of any API call request body to asynchronous queue based processing
  • Provide technical, business, and advisory consulting and product knowledge to customers, enabling comprehensive solution to be delivered to the market for Digital Transaction Management, CLM and Rooms for real-estate industry.
05/2010 to 06/2016
Application Architect Information International Associates Remote, OR,
  • Analyzed software that was not performing to expectations and recommended techniques for improvements.
  • Designed and developed RESTful micro-services using Java.
  • Operated as part of continuous delivery pipelines, providing ongoing contributions to rapid development efforts.
  • Led a group of 15 developers in the design, and development of Java/Portal-based web and mobile user interfaces for the multi-plan view of member's health insurance plans
  • Built, tested, and deployed scalable, highly available and modular software products
  • Strengthened developmental methodologies by introducing a code quality/review document which reduced the defects by 30%
  • Developed implementation and test plans, built software acceptance criteria and work with clients to oversee the acceptance process
  • Developed and evolved the complex integration smarter planet project providing one of the largest zone-based road user charging solution which helped in reducing traffic by 15-20%
  • Delivered the code as per JAVA/J2EE standards and project Architecture for the assigned tasks within defined SLA limits
  • Improved one specific batch performance from 4+ hours to 50 mins by identifying the issue while reviewing the code and PROD logs
  • Reduced night on-call support calls from daily calls to none by the time I left this project by improving code performance and cleaning up all the exception scenarios which used to happen in the system run
  • Created multiple shell scripts to monitor the system and to provide business volume metrics
  • Analyzed, designed, and executed the migration of COBOL-based legacy application to Java/J2EE application
04/2007 to 04/2010
Senior Programmer Accenture City, STATE,
  • Analyzed software that was not performing to expectations and recommended techniques for improvements.
  • Worked on Standard Portlets, Inter-Portlet Communication, WSRP, Portlet Permissions, Portlet Preferences, and Themes Layouts. Developed many Spring and JSP based portlets. Developed and modified themes according to the Portal requirement
  • Created wireframes, screen-flow diagrams, and UI spec documentation
  • Mapped users end-to-end journey using information from architecture diagrams, user flows, wireframes, and interactive prototypes
  • Developed new tag libraries and framework code for implementing JSR-286 JSF Portlets
  • Created a utility project to read/write CSV using OpenCSV
  • Configured WebSphere Portal Server V5.1 in development and production environment
Education and Training
Expected in 08/2006
Bachelor of Technology: Information Technology
Galgotia’s College of Engineering & Technology - Greater Noida, India,
Websites, Portfolios, Profiles
  • AWS Certified Cloud Practitioner
  • DocuSign eSignature Specialist
  • DocuSign Agreement Cloud Specialist
  • Sun Certified Java Programmer
  • IBM Certified Solutions Developer WebSphere Portal Platform v6.1

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