Multi-task-oriented Senior Operations Analyst offering vast knowledge of IMS, MVS, and VM systems with 26+ years Transaction Processing Facility (Z/TPF) operating experience. Highly skilled in critical situation management and change request/system maintenance coordination.
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Performed and assisted the shift team in the daily monitoring and functions of operations and customer support involving IMS, MVS, Batch, Open Systems, Networking and TPF systems. Performed and assisted the shift team in providing support and problem analysis for local and outside customers ensuring problem resolution and escalating to higher levels of support when necessary. Coordinated and lead shift team in performing change request and scheduled system maintenance. Performed all supervisor duties in his absence
Performed daily monitoring of all TPF and VM production and test systems. Performed scheduled actions and maintenance according to run sheet times and procedure descriptions. Maintained cross-systems and network connectivity between the TPF systems. Performed required actions scheduled during system outages windows within the time provided. Performed Supervisor duties in his absence
Performed and assisted the shift team in the daily monitoring and functions of operations and customer support involving IMS, MVS, Batch, Open Systems, Networking and TPF systems. Performed and assisted the shift team in providing support and problem analysis for local and outside customers ensuring problem resolution and escalating to higher levels of support when necessary. Coordinated and lead shift team in performing change request and scheduled system maintenance. Represented Operations and Customer Support during regularly scheduled system change meetings. Attended the daily morning meetings and director meetings to review and remain updated on past occurrences. Performed all supervisor duties in his absence.
Performed daily monitoring of all TPF and VM production and test systems. Performed scheduled actions and maintenance according to run sheet times and procedure descriptions. Maintained cross-systems and network connectivity between the TPF systems. Performed required actions scheduled during system outages windows within the time provided. Performed Supervisor duties in his absence.
Operated and maintained the running of MVS systems and related hardware and software applications. Appointed project leader for their newly purchased Honeywell DASD, responsible for providing management with daily updates regarding installation and operations.
Operated and controlled the processing and activity of multiple systems to include IMS, MVS, TPF, Tape and Print Operations. Met daily requirements and maintained a flow of work according to schedule. Performed and oversaw proper systems recovery and problem logging during unscheduled outages. Coordinated shift training activity. Assisted the supervisor in employee evaluations. Performed supervisor duties during his absence.
Received Associates Degree in Computer Operations & Technology. Graduated 3rd in class of 57. Attended night school while working full time.
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