senior management analyst resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
15 years of experience in quality control and assurance, logistical planning and management, customer relations and transportation services. Team player with strong organizational, research, and management skills, abilities and customer focus. Knowledgeable of policies, procedures, analytical, research trends and evaluative methods. Possess the skill and the ability to research, collect/ review, analyze, and sort/input data/ information from multiple data systems. Outstanding ability to plan, organize and direct team study work. Prioritize, multi-task, and meet time-sensitive strict deadlines. Display a proven proficiency in developing innovative solutions to issues across organizational lines or geographical areas achieving results. Comprehensive knowledge of management principles and practices in order to provide agency recommendations. Regarded in ability to measure effectiveness of policies, procedures and changes. Identify and isolate controlling issues from complex fact situations and correspondence with the highest level of customer service in order to achieve agency goals and objectives.
Relevant Core Competencies
Program Development
Project Planning & Development
Microsoft Project
Risk Management & Safety
Leadership & Management
Quality Control & Assurance
Research Analysis & Database Management
Team Building & Staff Retention
Process Improvement
GIS Mapping & Geocoding
Highlighted Professional Experience
Senior Management Analyst, 04/2007 - Current Apogee Engineering – Patuxent River, MD,
Analyzes business and operating procedures to implement most efficient methods of accomplishing work: Identifies issues and provides corrective and preventative actions such as organizational change, communications, information flow, integrated production methods, inventory control, and cost analysis
Gathers and organizes information on problem and procedures including present operating procedures
Analyzes data, provides findings to upper management, and proposes solutions or alternate methods of proceedings
Conducts visual and GIS assessments to analyze on time performance and transport feasibility (e.g., wheelchair pick-ups and accessibility)
Produces various reports related to portfolio progress and performance; and analysis of current and best practices, programs, legislation, and policies affecting portfolios
Organizes and documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes
Expert level skills in Excel including developing macros, integrating Excel into Word documents and/or PowerPoint presentation
Confers with personnel concerned to ensure smooth functioning of newly implemented systems or procedure
Implements and installs new systems and train personnel in application in Quick-base and Trapeze
Routes fleets for over 3000 special education students using the Trapeze system, Microsoft and Window programs, and navigational tools (e.g
MapQuest, Tableau, ArcGIS)
Manages the special needs and homeless student population that require student transportation in Washington DC
Develops and transmits written transmittals to school administrators and transportation department management advising them of route changes, student adjustments, and traffic alerts
Applies program and project management expertise to develop and monitor projects, both individually and as needed to assist the senior analyst with high priority projects
Conducts operational effectiveness reviews to ensure functional or project systems are applied and functioning as designed
Develops and maintains functional and operational manuals outlining established methods of performing work in accordance with organizational policy
Provides mentoring and coaching to junior staff, ensuring efficiency and accuracy completing work products
Assistant Director, 08/2008 - 07/2013 Universal Health Services – San Marcos, TX,
Provided direct program aide support by organizing educational programming for adolescent clubhouse members; academic support and enrichment opportunities through high yield learning activities
Programming included character and leadership development and utilization of various teaching curriculums
Implemented and delivered relevant after school programming for youth, ages 6-18 that supported the Clubs priority outcome areas of Academic Success, Good Character & Citizenship and Healthy Lifestyles
Recruited, encourage and engage youth participants
Created a safe environment that facilitated learning by means of encouragement and engaging children including at risk youth with core fundamentals
Lead and engaged staff and volunteers on daily operations; coordinating activities and specialized events in a team based environment
Responsible for daily set-up and clean-up of all materials used during the program
Stewarded relationships on a daily basis with volunteers, school staff and parents; facilitated parent conferences
Monitored and evaluated on an ongoing basis, programs, services and activities to ensure safety of members, quality of programs and utilization of resources
Provided regular updates on site challenges, opportunities and best practices
Implemented after school program assessment tools and special event programs for parents, teachers and the broader community
Maintained the Club facility and enforced all site operating expectations, policies and procedures
Responded accordingly to procedures for emergency and disciplinary situations
Maintained current first aid and CPR certification and ensure equipment/kits/materials are maintained and available
Organized and participated in special programs, events and summer programming as needed
Designated driver for club members to local destinations ensuring maximum safety measures were demonstrated.
Responsible for organizing incoming grant proposal applications received from farmers to be reviewed by the USDA review panel senior administration
Maintained USDA tracking systems for grant proposal applications, award letters, denial letters, and partnership agreements in compliance with USDA regulations
Ensured that all grant proposal applications are reviewed in compliance within the standards of the USDA Civil Rights Department
Communicated clearly and concisely, both orally and in writing between USDA, partnership agreements, and applicants
Reviewed official correspondence and corrected grammatical, punctuation, spelling and formatting errors
Performed a range of analytical and short-suspense assignments, with the ability to manage competing priorities
Researched, complied and charted agricultural statistical data using Microsoft software; researched documents summarized farming reports and analyzed information for incorporation into quality final reports
Prepared management reports and inquiries notifying farmers in writing of decisions, problems, and final action.
Education and Training
Bachelor of Science: Mass Communications, Expected in 05/2006 - Frostburg State University - Frostburg, MD GPA: Status -
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