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Senior Family Support Specialist Resume Example

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SENIOR FAMILY SUPPORT SPECIALIST
Professional Overview
Talented Clinical Social Worker dedicated to providing effective and empathetic care. Seeks to provide effective and supportive care while simultaneously continuing both personal and professional development.
Core Qualifications
  • Detail Orientated 
  • Worked with dual Diagnosed populations
  • Excellent Interpersonal skills
  • Extensive knowledge working with mood disorders 
  • Patient-centered care
  • Strong Communicator 
  • Empathetic
  • Attentive listener
Accomplishments
Partner in developing, organizing and running a parenting network group, to allow parents of our adolescent clients gain a positive healthy social network.
I was promoted to ASU Manager 1 year after original hire.
Developed a 5 week curriculum of teaching Neuroscience to psychiatric acute care adolescent and Adult wards, with Cygnet Hospital. 
Education
Bachelor of Science:Psychology2009Northern Arizona University, City, State, USAPsychology
Associate of Arts:Psychology2008Coconino Community College, City, State, USAPsychology
Master of Science:Clinical Cognitive Neuroscience 2016Sheffield Hallam University , City, State, United Kingdom
Thesis/Dissertation
My current dissertation involved investigating the bio-mechanics of traumatic brain injury in amateur boxing. Several amateur boxers were examined for cognitive deficiencies post sparring. Acceleration of punch force was calculated to determine if it could be used as a predictor for cognitive differences in post testing scores. Findings yielded significance in memory recall differences and visual impairments post testing.
Experience
WellpathValhalla , NYSenior Family Support Specialist05/2013 to 08/2015
 As an SFSS I am responsible for providing behavior management training to clients and families; assessing the family's need for additional services; acts as the program liaison to community and provider agencies; and provides crisis intervention as assigned. My position provides additional clinical administrative leadership when needed by my program. I conduct thorough child/family strength and needs assessments, utilizing the program specific protocol. I have been trained in developing successful behavior management techniques and I develop those and implement them with my clients. With that I also design behavioral contracts with the clients and their families. Should there be a need to crisis management, I have been trained in providing effective crisis management that includes following triage protocol and treatment methods. I conduct educational activities that promote clients understanding of treatment issues. I am required to have an advanced knowledge of human development and family life cycles in children and their families, understanding of cultural situations that involve children and their families, and a advanced knowledge of family therapist and child management techniques. I am required to have a deep understanding of the community and working in a diverse multi- cultural environment.
The Guidance CenterCity , STATESubstance Abuse Case Manager09/2012 to 05/2013As the Substance Abuse Case manager I was responsible for 200 plus client and ensured that they received the best treatment possible. I was required to have the most up to date knowledge of community resources and services available to the substance misuse population. I maintained close contact to clients by providing follow up calls and mailing letters for contact. I also maintained contact by setting up follow up appointments with clients. I was required to be crisis trained and in that I was required to provide crisis services during business hours to walk in clients. I have an advanced knowledge of assessing level of risk and level of acuity and was required to utilize clinical intervention skills to de-escalate a crisis situation. I was responsible for running monthly utilization reports that were collected and presented quarterly to CFO and CEO of the agency. The reports were used to keep the unit funded and relevant in our community. I facilitated wellness and informational groups with ASU clients, that helped maintain positivity, self advocacy, and the most up to date resource information.
The Guidance CenterCity , STATEAlcohol Stabilization Unit Manager07/2011 to 09/2012As the ASU Manager I was responsible for managing a twelve bed stabilization unit along with ten staff that included five Emergency medical technicians and five behavioral health specialists. This position required me to oversee the safety of clients and maintain a clean and comfortable unit for clients recovering from substance misuse. I was required to design groups based on recovery based techniques that would allow clients to retrieve information in regard to resources in the community and referrals to long term treatment facilities. I reviewed clinical documents for accuracy and completeness to ensure that clients were receiving the best treatment possible. I held weekly staff meetings in which my staff were able to voice concerns for the unit and participate in decisions that would other wise be made for them. I maintained schedules for the staff and allowed for open communication between myself and staff. I was required to stay up to date on trainings involving substance abuse/misuse/addiction and was required to train staff on such information in order to give the best treatment available to clients.
The Guidance CenterCity , STATEBehavioral Health Technician07/2010 to 07/2013As a BHT on the ASU my responsibilities included providing care and safety to adults place on the Alcohol Stabilization Unit. Assisted in client groups, provide transportation, assisted clients in daily living activities, provided social activities, monitored and supervised client activity and provided other direct client services. Obtained vital signs as directed. Assisted in the monitoring of client self-administration of medication. Arranged transportation of clients to medical facilities and other treatment facilities as needed.
Skills
I have attended the following list of educational training's to further my knowledge of the field and community population that I work with. 
  • Addiction: A Biopsychosocial Model
  • Anxiety disorders: Diagnosis and Treatment
  • Cultural Diversity
  • Cultural Issues in mental HealthTreatment
  • Diagnosing Substance Use Issues in Older Adults
  • Overview of Personality Disorders
  • Overview of Psychopharmacology
  • People with Serious Mental illness
  • Psychosocial Rehabilitation and Recovery
  • Recognizing and treating Depression in Young Children
  • Treating Substance abuse in Older Adults
  • Common Symptoms of Mental illness
  • Cultural Competency
  • Normal Child Development
  • Overview of Suicide Assessment Adverse Childhood Experience
  • Training Teen Brain Training
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Resume Overview

School Attended

  • Northern Arizona University
  • Coconino Community College
  • Sheffield Hallam University

Job Titles Held:

  • Senior Family Support Specialist
  • Substance Abuse Case Manager
  • Alcohol Stabilization Unit Manager
  • Behavioral Health Technician

Degrees

  • Bachelor of Science : Psychology 2009
    Associate of Arts : Psychology 2008
    Master of Science : Clinical Cognitive Neuroscience 2016

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