Articulate, energetic and results-oriented Customer Service Manager with an exemplary passion for developing relationships, cultivating partnerships and growing businesses. Service-focused professional bringing unparalleled skills in customer relations, task prioritization, and time management. Extensive experience in high-call volume environments spanning 10 years resolving account issues and service concerns . Solid team player bringing a rare and unique phone etiquette to establish rapport with clients offering empathy, reliability, and enthusiasm for satisfied customer results. Accomplished in providing unsurpassed support to demanding customers, uncovering and solving challenges simultaneously promoting product offerings, building bridges, and cementing loyal connections.
Sales, Customer Service, Team Training & Mentoring
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