Senior Commissions Analyst Resume Example
Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Public relations expert.
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July 2002Auditboard － Atlanta , GA
- Meet with upper management to discuss monthly, quarterly and annual reports
- Completed quarterly and yearly audits
- Perform reconciliation audits and adjust broker's statements as needed
- Create company training manuals for department use
- Responsible for training all new employees assigned to the commissions team
- Make recommendations to management for proper optimization of new commission employees
- Provide feedback for maintaining company wide database integrity
- Process insurance carrier payments
- Cross-reference disbursement contracts with Insurance carriers
- Distribute commission statements and checks twice per month to our brokers
- Opened and assigned new client accounts.
- Maintained confidentiality of bank records and client information.
- Provide customer service in a fast paced environment
- Perform other duties as assigned by the director
Creston Ave － City , STATE
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Conducted apartment tours for potential tenants and answered any questions.
- Collected and kept careful records of rental payments.
- Monitored and documented all income, including delinquencies.
- Handled customer complaints personally to verify they were properly handled.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Wrote clear and concise owner's reports based on findings from quarterly financial statements.
- Monitored common areas for cleanliness and safety.
- Acted as liaison between construction manager and tenant during build-out phase of tenant suite.
January 2002 to July 2002Essence Communications Partners － City , STATE
- Inspect, collect, interpret, analyze and compile data obtained from material testing.
- Proofread and edit reports, questionnaires and research publications.
- Support large research projects.
- Assist in the research of new product design production.
- Deliver outstanding written and verbal communication skills.
Business Administration Computer Information Systems Management
Relevant Coursework, Licenses and Certifications:
Speech Communication: - Encourages the use of clear language, develops students' awareness of intellectual and ethical aspects of communication, and promotes critical thinking and academic research.
Writing: - Encourages students to read, reflect on, write about, and synthesize ideas from a range of genres and literary forms. Further developed competencies in the use and evaluation of well organized, thoughtful, and persuasive argumentative essays.
Business Statistics: - An introductory business statistics course that focuses on descriptive statistics, control charts, regression, and inferential statistics.
Database Management Systems: - Provides background to design, implement, and use database management systems. It introduces, in a comparative framework, the structure, requirements, functions, and evolution of database management systems.
GPA: 3.13 Credits Earned: 76 Semester hours Business Management
Relevant Coursework, Licenses and Certifications:
Travel and Tourism Managerial Decision Making: - Students participate in oral and written case analysis which requires identification of the problem, proposal of alternative solutions to it, and the choice of one solution based on criteria of profitability and productivity.
Business Methods: - Addresses fundamental quantitative concepts and tools used in the field of business. We addressed topics like annuities, present value, compound interest, markup and markdown, depreciation, break-even cost just to name a few.
Introduction to Computer Applications: - This course develops an understanding of computer technology through the exploration of software packages on personal computers.
Minor- Public Health Policy & Gerontology
GPA: 3.68 out of GPA: 4.00
Relevant Coursework, Licenses and Certifications:
Intro to Public Administration: - An introduction to public and not-for-profit sector, including intergovernmental relations, and policy impacts.
Fundamentals of Budgeting and Health Care Finance: - An examination of public sector revenue generation, budgeting, accounting and auditing their effects on managerial decisions.
Government and the Economy: - The nature of public goods as they relate to allocation, stabilization, and distribution functions of economic systems studied, as are the role of private investment, relations between government and private sectors.
Legal, Ethical and Governance Issues in Nonprofit Organizations: - Examines the laws affecting the establishment and operation of nonprofit organization, including incorporation and tax exempt status, general liability, regulatory compliance/reporting and contracts.
Legal Aspects of Health: - An examination of legal issues in health-care services, including governance; consents and patient rights; admission and discharge; malpractice and liability of hospitals, physicians, nurses, emergency crews; management duties and liabilities; medical records; immunity; medical staff rights and privileges; end of life decisions; moral and ethical dilemmas.
Public Policy Processes: - An examination of the political system and the political, administrative and delivery processes that yield public services. Includes agenda development, the role of special interests, policy formation, analysis, implementation and evaluation.
Capstone Seminar and Project: - An integrative seminar using a team approach. Students develop a framework and design for systematic analysis of a subject in their area of concentration. The framework includes problem background and environmental analysis, as well as an action plan for data collection and analysis. Using a combination of data collection methods and analytic techniques. Teams prepare and present a report of their analysis and results.
- Certifications/Awards * Sigma Beta Delta, National Honor Society in Business Management and Administration Spring 2011 * Health Administrator Department Student of the Year 2011, Long Island University * Public Administration Award for Excellence in Public Administration, Long Island University
* Excellent at Public Speaking to large and small audiences
* Ability to communicate with a wide range of personnel at all levels
* Perform exceptional in a stressful environment
* Work independently and collaboratively in a team setting
* Ability to work on projects through to its implementing
* Effective at oral and written communication
* Organizational skills and attention to detail
* Ability to present data in a qualitative and quantitative form
* Excellent at developing reports and analyzing data
* Excellent problem solving skills
* Type 40 words per minute
* Ability to handle multiple projects/tasks simultaneously
* Ability to research and provide the best travel packages for clients
* Microsoft Suite (Excel, Word, PowerPoint, Project, Outlook, Visio)
* Ability to provide administrative and program support
* Knowledge and expert at making travel arrangements, correspondence review and distribution
* Proficient in budget preparation
* Competent in developing, maintaining and utilizing computerized databases to maintain records and automated tracking systems for summary information, data retrieval, reports, or document control.
* Ability to plan, coordinate and oversee the work and development of administrative staff.
* Identify and anticipate office management issues, resolves problems, makes recommendations, and implements solutions.
* Composes written communication
* Work with highly sensitive and secure data; including agent personal information
* Editing and creating office documents and correspondence using office automation software, spreadsheets and word processing and managing individual case files.
* Conducts analysis of complex data and makes evaluations and recommendations that promote and support effective financial management.
* Assess the effectiveness of operational performance metrics to determine their effectiveness and recommending improved metrics where warranted.
*Evaluates internal controls to ensure financial transactions are properly recorded and that key controls are properly in place.
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Resume Overview
School Attended
- Bernard M. Baruch College, Zicklin School of Business
- Borough Community College
- Long Island University, School of Public Administration
Job Titles Held:
- Senior Commissions Analyst
- Owner/Property Manager
- Research Analyst Assistant
Degrees
- Bachelor's Degree : Business Administration Computer Information Systems Management , 06/2004
Associate's Degree : Business Management Travel and Tourism , 06/2001
Master's Degree : Public Administration , 01/2011
Masters of Public Administration : Public Health Policy & Gerontology
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