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senior analyst launch team supervisor resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Accomplished Supervior with 22 years of experience managing daily activities and performance of teams. Veteran in Managment industry with dedication to directing teams by delegating tasks and resolving issues. Expert at leading on-the-job training, mentoring and coaching.

Skills
  • SPECIALIZED SKILLS
  • Proficient with
  • Microsoft Word, Excel, and PowerPoint
  • Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles
  • Familiar with quality standards and implementing quality control operations sheets (QCOS)
  • Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult customers
  • Staff Training
  • Performance Improvement
  • Assignment Delegation
  • Complaint Handling
  • Report Preparation
  • Quality Improvement
  • Onboarding and Orientation
  • Cash Handling
  • Leadership
  • SOP Adherence
  • Evaluating Employee Work
  • Work Planning and Prioritization
  • Coaching and Mentoring
  • Complex Problem-Solving
  • Coaching
  • Mentoring
  • Safety Processes and Procedures
  • People Management
  • Leading Team Meetings
  • Goal Setting
  • Performance Evaluations
  • Team Supervision
  • Safety
  • Work Planning
  • Documentation and Reporting
  • Sales Expertise
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Analytical Thinking
  • Lean Manufacturing
  • Overseeing Daily Activities
  • Flexible Schedule
  • Team Building
  • Conflict Resolution
  • Problem-Solving
  • Shift Scheduling
  • Issue Resolution
Education and Training
Youngstown State University Youngstown, OH, Expected in 05/2019 Bachelor of Science : Business Administration and Management - GPA :
Experience
Tumi, Inc. - Senior Analyst Launch Team Supervisor
Portland, OR, 10/2021 - Current
  • Ensure compliance for plant safety and environmental regulations
  • Support Team Members and coordinate the activities of employees engaged in the production or processing of goods
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs
  • Collaborate with other leaders to coordinate operations and activities within or between departments
  • Plan and establish work schedules, assignments, and production sequences to meet production goals
  • Support and train team to Inspect materials, products, or equipment to detect defects or malfunctions
  • Support employee training through demonstrating equipment operations, safety procedures and quality expectations
  • Support and facilitate team-based problem solving
  • Observe key performance indicators of work area; monitor gauges, dials, and equipment performance other indicators to ensure that operators conform to production or processing standards
  • Confer with leadership and team to resolve work force concerns and to employee engagement
  • Interpret specifications, part and assembly drawings, job orders, and company policies and procedures for workers
  • Identified improvement opportunities to effectively meet customer and business needs.
  • Supported customers by answering questions and guiding end-use.
  • Troubleshot and resolved problems with programs and systems.
  • Reviewed and assessed networks to determine areas for improvement.
  • Participated in regular meetings with management to assess and address issues and identify and implement improvements.
General Motors ​ ​ - Assembly Line Member/ Production Group Leader
City, STATE, 06/2012 - 09/2021
  • Worked on the main launch and project team on the Chevy Cruze before production and during with General Motors
  • Developed by a team in areas of Safety, Quality, Responsiveness, Cost and workplace organization
  • Time clock and vacation management of all my employees
  • Supervise a medium to a large group of employees involved in plant production operations
  • Payroll and implement problem-solving
  • Conducts job training, safety talks and responsible for the personnel, material, and equipment
  • Established and maintained clear production procedures, job roles and quality assurance guidelines.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Observed and monitored utilization of equipment.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Planned and developed new operation processes to innovate and stay competitive.
  • Determined budgets, production goals and rates based on company policies and requirements.
Foot Locker - Store Manager
City, STATE, 12/2003 - 03/2012
  • Footlocker; Store #46805

    , Direct support and leadership for team members
  • Create store budgets and schedules for employees
  • Provide training opportunities
  • Ensure daily productivity is met
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

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Resume Overview

School Attended

  • Youngstown State University

Job Titles Held:

  • Senior Analyst Launch Team Supervisor
  • Assembly Line Member/ Production Group Leader
  • Store Manager

Degrees

  • Bachelor of Science

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