Maintain Nielsen software for Direct Broadcast Satellite (DBS) through multiple screens to provide ratings for over 11, 000 + households that have either DISH Network satellites and back-up senior analyst for DirecTV.
Daily/weekly contact via Microsoft Outlook e-mail with executives/marketing from DISH Network Daily/weekly research for field reps who are installing Nielsen box tops in households with questions/problems about DISH channels/packages.
Daily data entry through Nielsen software any changes of DISH Network's channel lineup including all channel package information
Daily/weekly extraction of DBS data through Crystal Reports for audit purposes, department, and manager requests
Participated in creating PowerPoint presentations of DBS and DBS process, as well as giving presentations, for Nielsen executives, different departments throughout Nielsen, and visiting installation field representatives
Demonstrated highly proficient analytical, problem solving skills
Participated in an ongoing project of improvement and planning including daily meetings and monthly workshops
Create and maintain Excel spreadsheets to display all of DISH Network/DirecTV TV packages for ongoing improvement and planning project
Gathered requirements for projected software enhancements and tested enhancements for production
Successfully communicated potential data issues to all Core Operations managers.