LiveCareer-Resume

senior analyst resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Senior Analyst with exceptional teamwork, leadership and communication skills. Over 6.6+ years of experience working on large-scale projects as well handling daily operational requests. Exceptional technical understanding to meet project deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Website, Portfolio, Profiles
  • linkedin.com/in/Jessica-Claire-80265a31
Accomplishments
  • Supervised team of 12 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 4 in the development of Nissan.
Skills
  • Spreadsheet Development
  • Business Intelligence Systems
  • Reusable Knowledge Assets
  • Business Requirements
  • Executive-Level Presentations
  • Customer Communication
  • Recommendations for Action
  • Compiling Data
  • Technical Understanding
  • Business Operations Knowledge
  • Adaptability and Flexibility
  • Integrity and Dependability
  • Stress Tolerance
  • Independence and Initiative
  • Investigative Approach
  • Information Processing
  • Technical Design Documentation
  • Documentation Management
  • Administration and Management
  • Work Organizing and Prioritizing
Work History
Senior Analyst, 06/2020 - 03/2022
Amazon.Com, Inc. Beaumont, CA,
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Delivered in-depth Exchange training, imparting knowledge of best practices for protecting data and minimizing errors.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Managed customer relations by developing effective communications process.
  • Supported and aligned efforts to meet business and customer needs.
  • Provided project-level analysis incorporating proposals, sequence diagrams, and scope matrixes.
  • Mapped processes to holistically examine business flow and identify improvement opportunities.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Boosted information sharing by enhancing interfaces between computer systems.
  • Conducted detailed technical research to support data resolution and production updates.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions.
  • Identified and resolved problems through root cause analysis and research.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Documented procedures and business processes and shared information with appropriate stakeholders.
  • Analyzed program data to provide input for key decision making and strategic planning.
  • Researched and recommended process improvements designed to mitigate operational risk.
  • Helped improve operations by showing clear connection between current policies and business results.
IT Operations Associate, 06/2017 - 04/2020
Aflac San Francisco, CA,
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Established requirements and developed tailored methodology to bolster management decision support reporting.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Participated in internal audits regarding quality management system.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Delivered in-depth Exchange training, imparting knowledge of best practices for protecting data and minimizing errors.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
  • Provided business and staff with security software and network configuration support.
Technical Consultant, 09/2012 - 07/2014
B.K.Enterprise City, STATE,
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Analyzed client business processes to propose optimal software applications for unique requirements.
  • Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Developed technical requirement documentation for new software products compatible with Windows platform.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Recommended technology upgrades and complementary products to improve client security.
  • Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Boosted information sharing by enhancing interfaces between computer systems.
  • Authored best practices documentation for use in existing personnel training and new personnel onboarding processes.
Languages
English :
Full Professional:
Negotiated :
:
Hindi :
Native or Bilingual:
Negotiated :
:
Education
Bachelor of Science: ECE, Expected in 06/2012
-
Meerut International Institute of Technology - Meerut,
GPA:
Status -
  • Awarded "Best Trainee Award”. This award is for good team player and to deliver high performance.
  • Professional Development: VLSI
  • 3.17 GPA
  • Ranked in Top 2% of class
  • Extracurricular Activities: Summer Program: I learned about the Android Platform and did research
  • Elected Class Representative.
Certifications
  • Microsoft Teams, Udemy - May'21 -July'21
  • SharePoint 2016, Udemy - Jul'21- Sep'21
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Resume Overview

School Attended

  • Meerut International Institute of Technology

Job Titles Held:

  • Senior Analyst
  • IT Operations Associate
  • Technical Consultant

Degrees

  • Bachelor of Science

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